← ServiceNow, Inc.

NOW · Forward model · McDermott case

The McDermott case, 20 quarters out

Each segment is projected from its own operating driver, rolled up into consolidated cash flow, and discounted back to a fair value per share. The assumptions below are editable — change them and every number on this page moves with them.

Reported segments only: ServiceNow publishes exactly two revenue lines, subscription and professional services and other, and this model carries exactly those two. Every historical quarter is disclosed - nothing is apportioned, nothing is estimated. Vertical margins are the gross margins the company guides or discloses (81% non-GAAP subscription for FY2026, -14.5% non-GAAP for services); operating expenses are not disclosed by line, so all of them sit in corporate overhead, set at 47.0% of revenue, which is the level that reproduces the guided FY2026 non-GAAP operating margin of 31.5% in the first projected quarter. Free cash flow here is EBITDA less capex less tax at the disclosed 21% non-GAAP rate; it is NOT the company's non-GAAP free cash flow margin of 35%, which adds back stock-based compensation and the working-capital benefit of deferred revenue. Both verticals are deliberately aseasonal - twelve interior quarters of ratio-to-moving-average factors sit within 1.4% of 1.0 on the subscription line with a wider spread than signal. The Q3/Q4 2026 sequential zigzag in guidance is a one-off federal pull-forward and is smoothed rather than encoded, so the model prints 2026 Q3 subscription revenue of $4,053m against guidance of $3,975-3,980m and 2026 Q4 of $4,232m against the $4,245m the FY guide implies, with H2 in aggregate 0.8% above the guided sum. No consensus is carried: the available EPS consensus sits on a third accounting basis from either the GAAP $0.29 or the non-GAAP $0.90 ServiceNow reported.

The CEO's own upside number. A 4.4% terminal puts FY2030 subscription revenue at $31.97bn and total revenue at $32.58bn, on the argument that AI ACV runs ahead of the 30%-of-ACV plan and that Armis and Veza turn security into a second engine. What this case does not achieve is any support for its margin: it takes two and a half points above the guided 31.5% non-GAAP operating margin, and ServiceNow has published no operating-margin target for 2030 - only the Rule of 60 and a commitment to cut stock-based compensation, 16.4% of revenue in Q2 2026, below 10% by 2029. Fair value $224.75.

NOW REVENUE MODEL

Latest: $9.45B (2031Q2E)

Period Value
2022Q4 $1.94B
2023Q1 $2.10B
2023Q2 $2.15B
2023Q3 $2.29B
2023Q4 $2.44B
2024Q1 $2.60B
2024Q2 $2.63B
2024Q3 $2.80B
2024Q4 $2.96B
2025Q1 $3.09B
2025Q2 $3.21B
2025Q3 $3.41B
2025Q4 $3.57B
2026Q1 $3.77B
2026Q2 $3.99B
2026Q3E $4.17B
2026Q4E $4.35B
2027Q1E $4.55B
2027Q2E $4.75B
2027Q3E $4.96B
2027Q4E $5.18B
2028Q1E $5.41B
2028Q2E $5.65B
2028Q3E $5.89B
2028Q4E $6.15B
2029Q1E $6.42B
2029Q2E $6.71B
2029Q3E $7.00B
2029Q4E $7.31B
2030Q1E $7.63B
2030Q2E $7.96B
2030Q3E $8.31B
2030Q4E $8.68B
2031Q1E $9.06B
2031Q2E $9.45B

What drives each segment

Subscription

Growth path
Basis quarter$3.88B
Final quarter$9.29B
Implied CAGR+19%
Share of revenue, final quarter98%
PV of segment cash flow$80.03B

One platform sold as multi-year subscriptions and recognised ratably, so a quarter's revenue is set by the contracted book rather than by that quarter's selling. ServiceNow publishes the book - cRPO was $13.20bn at 30 June 2026, up 21% - and it has converted into the following four quarters of subscription revenue at 1.25x to 1.33x across six observable windows. The renewal rate is 98%, so growth is almost entirely expansion inside a base that does not leave, plus about 125bp of acquired Armis revenue in FY2026.

Last four quarters
2025 Q3 $3.30B Reported
2025 Q4 $3.47B Reported
2026 Q1 $3.67B Reported
2026 Q2 $3.88B Reported
Cloud subscriptions to the ServiceNow AI PlatformSelf-hosted and on-premise subscriptions, material to U.S. FederalServiceNow AI - Now Assist, AI Control Tower, OttoSecurity and risk - Armis and Veza
Sequential growth +4.5%/qtr decaying toward +3.0% Smoothed rate over guided H2 2026; the literal +2.6%/+6.7% zigzag is the federal pull-forward, not a repeating shape.
Subscription

Latest: $9.29B (2031Q2E)

Period Value
2022Q4 $1.86B
2023Q1 $2.02B
2023Q2 $2.08B
2023Q3 $2.22B
2023Q4 $2.37B
2024Q1 $2.52B
2024Q2 $2.54B
2024Q3 $2.71B
2024Q4 $2.87B
2025Q1 $3.00B
2025Q2 $3.11B
2025Q3 $3.30B
2025Q4 $3.47B
2026Q1 $3.67B
2026Q2 $3.88B
2026Q3E $4.05B
2026Q4E $4.24B
2027Q1E $4.43B
2027Q2E $4.63B
2027Q3E $4.84B
2027Q4E $5.05B
2028Q1E $5.28B
2028Q2E $5.52B
2028Q3E $5.76B
2028Q4E $6.02B
2029Q1E $6.29B
2029Q2E $6.57B
2029Q3E $6.86B
2029Q4E $7.16B
2030Q1E $7.48B
2030Q2E $7.81B
2030Q3E $8.16B
2030Q4E $8.52B
2031Q1E $8.90B
2031Q2E $9.29B

Assumptions & reasoning

  • Fifteen consecutive quarters of disclosed history, 2022 Q4 to 2026 Q2, each read from the three-month column of that quarter's own 8-K Exhibit 99.1. All fifteen sum exactly to reported total revenues.
  • The driver is growth, not units times price, because ServiceNow discloses neither a total customer count nor an ARPU. cRPO is a backlog level rather than a capacity unit, and it is lumpy in a way ratably recognised revenue is not: cRPO fell from $12.85bn to $12.64bn between 2025 Q4 and 2026 Q1 while subscription revenue rose in all fourteen sequential steps of the window.
  • The vertical is aseasonal on purpose. Ratio-to-centred-4Q-moving-average over twelve interior quarters gives factors of 1.013 / 0.986 / 0.998 / 1.003, and the within-quarter spread of 0.018 / 0.012 / 0.006 / 0.010 is wider than the signal in three of the four quarters. Bookings seasonality lives in cRPO; ratable recognition smooths it out before it reaches revenue.
  • The margin here is subscription gross margin, guided at 81% non-GAAP for FY2026 and cut from 81.5% on hyperscaler use and customer AI adoption. Operating expenses are not split by revenue line, so all of them sit in corporate overhead instead.
  • About 125bp of FY2026 subscription growth is acquired rather than organic and the disclosure does not let the model strip it out; the organic rate is not observable until the FY2026 10-K business-combination note.

Professional services and other

Growth path
Basis quarter$110M
Final quarter$163M
Implied CAGR+8%
Share of revenue, final quarter2%
PV of segment cash flow-$208M

Implementation, training and other services sold at or below cost to get subscriptions deployed. It was 2.8% of revenue in 2026 Q2 and ran a GAAP gross loss of 26%. It matters to this model only as a small, deliberately unprofitable add-on that must not be allowed to flatter or distort consolidated margin.

Last four quarters
2025 Q3 $108M Reported
2025 Q4 $102M Reported
2026 Q1 $99M Reported
2026 Q2 $110M Reported
Implementation servicesTrainingOther
Sequential growth +2.0%/qtr decaying toward +1.5% H1 2026 of $209m against H1 2025 of $185m is +13% YoY; 2.0% a quarter is 8.2% a year, deliberately below subscription.
Professional services and other

Latest: $163M (2031Q2E)

Period Value
2022Q4 $80M
2023Q1 $72M
2023Q2 $75M
2023Q3 $72M
2023Q4 $72M
2024Q1 $80M
2024Q2 $85M
2024Q3 $82M
2024Q4 $91M
2025Q1 $83M
2025Q2 $102M
2025Q3 $108M
2025Q4 $102M
2026Q1 $99M
2026Q2 $110M
2026Q3E $112M
2026Q4E $114M
2027Q1E $117M
2027Q2E $119M
2027Q3E $121M
2027Q4E $124M
2028Q1E $126M
2028Q2E $129M
2028Q3E $131M
2028Q4E $134M
2029Q1E $137M
2029Q2E $140M
2029Q3E $142M
2029Q4E $145M
2030Q1E $148M
2030Q2E $151M
2030Q3E $154M
2030Q4E $157M
2031Q1E $160M
2031Q2E $163M

Assumptions & reasoning

  • Fifteen quarters of disclosed history. The line has ranged from $72m to $110m and has never exceeded 4.2% of total revenue in the window.
  • The basis margin is the non-GAAP gross margin: revenue of $110m less cost of revenues of $139m plus the $13m of stock-based compensation inside that cost line gives -14.5%. On a GAAP basis it is -26.4%.
  • Aseasonal, and the evidence is that the apparent Q1-soft, Q2-firm shape is inside its own noise: the derived Q1 factor of 0.961 comes from two observations of 1.019 and 0.895, a 12.4-point spread against a 4-point signal.
  • One large engagement moves this line by more than any calendar effect does, so no single print should be read as a trend.
Scenarios

Where each case comes from

McDermott case — primary sources

The primary sources this case is built from — filings, calls and posts. Where they are claims by an interested party rather than disclosures, every number in the McDermott column is what happens if they are taken at face value.

Valuation

From cash flow to fair value

Present value of free cash flow, 20 quarters$25.56B
Terminal-year revenue$35.50B
Terminal-year EBITDA$12.70B
Exit multiple, on revenue9.0x
Terminal value$319.48B
Discounted at 9.0% a year, terminal value becomes$207.64B
Enterprise value$233.20B
Net cash-$810M
Equity value$232.39B
Shares1.03B
Fair value per share$224.75
Against the current price of $138.43+62%

ServiceNow trades at 8.2x EV/revenue at the 24 August close - $132.4bn of equity on 1,034m diluted shares plus $0.81bn of net debt, over roughly $16.2bn of guided FY2026 revenue. The exit takes 7.5x, a modest de-rate for growth falling from 22% toward the mid teens. For scale, the repo carries Salesforce at 4.5x against about 10% growth.

Read the other way round: at $138.43 the market is paying 5.1x terminal-year revenue, holding every other assumption on this page fixed. That is the number to argue about.

Quarter by quarter

The projected path

Quarter SubscriptionProfessional services and other Revenue YoY EBITDA Capex FCF R40 PV of FCF
2026 Q3E $4.05B$112M $4.17B +22% $1.42B $137M $1.01B +47 $990M
2026 Q4E $4.24B$114M $4.35B +22% $1.49B $141M $1.06B +46 $1.02B
2027 Q1E $4.43B$117M $4.55B +21% $1.56B $146M $1.12B +45 $1.05B
2027 Q2E $4.63B$119M $4.75B +19% $1.63B $152M $1.17B +44 $1.07B
2027 Q3E $4.84B$121M $4.96B +19% $1.71B $157M $1.23B +44 $1.10B
2027 Q4E $5.05B$124M $5.18B +19% $1.79B $163M $1.29B +44 $1.13B
2028 Q1E $5.28B$126M $5.41B +19% $1.88B $169M $1.35B +44 $1.16B
2028 Q2E $5.52B$129M $5.65B +19% $1.97B $176M $1.42B +44 $1.19B
2028 Q3E $5.76B$131M $5.89B +19% $2.06B $182M $1.48B +44 $1.22B
2028 Q4E $6.02B$134M $6.15B +19% $2.16B $190M $1.56B +44 $1.25B
2029 Q1E $6.29B$137M $6.42B +19% $2.26B $197M $1.63B +44 $1.29B
2029 Q2E $6.57B$140M $6.71B +19% $2.36B $205M $1.71B +44 $1.32B
2029 Q3E $6.86B$142M $7.00B +19% $2.47B $213M $1.79B +44 $1.35B
2029 Q4E $7.16B$145M $7.31B +19% $2.59B $222M $1.87B +44 $1.38B
2030 Q1E $7.48B$148M $7.63B +19% $2.71B $231M $1.96B +44 $1.42B
2030 Q2E $7.81B$151M $7.96B +19% $2.83B $241M $2.05B +44 $1.45B
2030 Q3E $8.16B$154M $8.31B +19% $2.96B $251M $2.14B +45 $1.49B
2030 Q4E $8.52B$157M $8.68B +19% $3.10B $261M $2.24B +45 $1.52B
2031 Q1E $8.90B$160M $9.06B +19% $3.24B $272M $2.35B +45 $1.56B
2031 Q2E $9.29B$163M $9.45B +19% $3.39B $284M $2.45B +45 $1.60B

Every row is projected. A year-over-year change is shown only where the quarter it compares against exists — an em dash means there is no comparable quarter, not a flat year.

Track record

Model revisions

Assumptions are marked to reality as each quarter prints. Every change is appended here, with the fair value the model produced at the time, so the model's own history stays visible.

DateChangedFair value thenNote
2026-08-27 all $167.08 First published model, built on the 2026 Q2 8-K Exhibit 99.1 with fifteen quarters of the disclosed subscription and professional-services split.