← Docusign, Inc.

DOCU · Forward model · Thygesen case

The Thygesen case, 20 quarters out

Model as of

Each segment is projected from its own operating driver, rolled up into consolidated cash flow, and discounted back to a fair value per share. The assumptions below are editable — change them and every number on this page moves with them.

Docusign operates one operating and one reportable segment, so there is no segment profitability anywhere in its filings and no product-level revenue. Two revenue disaggregations are disclosed quarterly and both foot to reported revenue exactly: subscription against professional services and other, and U.S. against international. This model takes the first, because it separates a 97.7% ratable line with a real operational driver from a 2.3% one-off line with a different one; the geographic split was rejected because Docusign publishes no customer count, price, margin or capex by geography, so both of its lines would collapse to a bare growth rate. Every one of the twenty-six historical values in this spec is a figure filed with the SEC: nothing is estimated, nothing is apportioned, and the two verticals sum to reported total revenue in all thirteen quarters. Three things this model deliberately does not do. It does not split out Intelligent Agreement Management, because IAM is disclosed only as a percentage of ARR at three dates and as 'over $350 million in ARR' for fiscal 2026 - turning that into a quarterly revenue history would be manufacturing a segment. It does not use a quarterly ARR series, because Docusign states plainly that it reports ARR annually at fiscal year end. And it does not model the buyback: the engine holds the share count fixed, so the $2.4 billion of remaining authorisation - close to a fifth of the market capitalisation, and about 2.8 years of repurchases at the fiscal 2026 pace of $869 million - is absent from the per-share result, which is conservative for that reason. The EBITDA margin is a calibrated cash margin rather than a reported one, for the reason set out in the subscription line's notes; anyone reading 52.6% as an operating margin will misread this model.

The chief executive's own framing taken at his word, plus the thing this engine structurally cannot see. Allan Thygesen says demand for the AI-native platform is compounding through a 40,000-customer roadmap cohort; the same quarter's 10-Q reports $2.4 billion of repurchase authorisation still outstanding against a market capitalisation near $12.2 billion, which at the current price would retire roughly a fifth of the shares - on top of the 8% already retired in twelve months, from 212.8 million diluted to 196.5 million. This model holds the share count fixed at 190,944,608, so none of that reaches the per-share figure. What this case does NOT reach: no buyback is modelled here, and the fair value shown understates the effect by roughly the share of the count the authorisation would retire.

DOCU REVENUE MODEL

Latest: $1.26B (2032Q1E)

Period Value
2024Q1 $661M
2024Q2 $688M
2024Q3 $700M
2024Q4 $712M
2025Q1 $710M
2025Q2 $736M
2025Q3 $755M
2025Q4 $776M
2026Q1 $764M
2026Q2 $801M
2026Q3 $818M
2026Q4 $837M
2027Q1 $830M
2027Q2E $870M
2027Q3E $892M
2027Q4E $918M
2028Q1E $911M
2028Q2E $952M
2028Q3E $976M
2028Q4E $1.00B
2029Q1E $993M
2029Q2E $1.04B
2029Q3E $1.06B
2029Q4E $1.09B
2030Q1E $1.08B
2030Q2E $1.13B
2030Q3E $1.15B
2030Q4E $1.18B
2031Q1E $1.17B
2031Q2E $1.22B
2031Q3E $1.25B
2031Q4E $1.28B
2032Q1E $1.26B

What drives each segment

Subscription

Subscribers × ARPU
Basis quarter$811M
Final quarter$1.24B
Implied CAGR+9%
Share of revenue, final quarter98%
PV of segment cash flow$8.55B

97.7% of revenue and the whole argument. Docusign sells ratable one-to-three-year subscriptions to its IAM platform, e-signature and CLM products, billed a year in advance, to approximately 284,000 direct-sales accounts drawn from a base of nearly 1.9 million total customers. The line has grown every year and decelerated every year: 49% in the pandemic fiscal 2021, 8% in fiscal 2026, a guided 9% for fiscal 2027 of which the company says about 1.3 points is currency. The reacceleration case is Intelligent Agreement Management, which went from 2.3% of annual recurring revenue at January 2025 to 10.8% at January 2026 and 12.6% at April 2026 - but no filing carries an IAM revenue line, and guided ARR growth of 8.25-8.75% is not yet faster than the revenue it is replacing. So the driver here is the thing Docusign does publish every quarter: how many direct accounts it has, and what each one is worth.

Last four quarters
2026 Q2 $784M Reported
2026 Q3 $801M Reported
2026 Q4 $819M Reported
2027 Q1 $811M Reported
Subscriptions to the Docusign IAM platform, the e-signature product and the CLM product, sold through direct sales, the partner channel and digital self-service, including customer support. No revenue is disclosed by product, channel or customer tier anywhere in Docusign's filings, so nothing inside this line may be sized separately.
Subscribers 284K 14.9% of a 1.9M addressable base Approximately 284,000 direct-sales customers at 30 April 2026, from the fiscal 2027 Q1 10-Q.
Addressable subscribers 1.9M the S-curve ceiling Nearly 1.9 million total customers - the pool direct sales converts from. It never binds inside the horizon.
Net adds 4K/qtr ramping toward 3K/qtr, throttled as the base approaches the TAM Nine disclosed quarters run 3,000-8,000 adds; 4,200 is the central recent rate and reproduces the guide.
Net-add ceiling 3K/qtr what supply can deliver at full rate Adds fade as the direct base matures. Nothing disclosed sets a floor, so this is judgement.
ARPU $971.27/mo drifting +0.8% per quarter, floor $0.00 Deseasonalised subscription revenue over 284,000 accounts over three months: $971.27, or $11,655 a year.
Non-subscriber revenue $0/qtr growing +0.0% per quarter Zero: professional services is its own vertical, so nothing sits outside the subscriber calculation.
Subscription

Latest: $1.24B (2032Q1E)

Period Value
2024Q1 $639M
2024Q2 $669M
2024Q3 $682M
2024Q4 $696M
2025Q1 $691M
2025Q2 $717M
2025Q3 $735M
2025Q4 $758M
2026Q1 $746M
2026Q2 $784M
2026Q3 $801M
2026Q4 $819M
2027Q1 $811M
2027Q2E $850M
2027Q3E $873M
2027Q4E $898M
2028Q1E $891M
2028Q2E $932M
2028Q3E $956M
2028Q4E $982M
2029Q1E $973M
2029Q2E $1.02B
2029Q3E $1.04B
2029Q4E $1.07B
2030Q1E $1.06B
2030Q2E $1.11B
2030Q3E $1.13B
2030Q4E $1.16B
2031Q1E $1.15B
2031Q2E $1.20B
2031Q3E $1.22B
2031Q4E $1.26B
2032Q1E $1.24B

Assumptions & reasoning

  • Every quarter of this history is a filed number, not an allocation. The first twelve are the Subscription line of the condensed consolidated statements of operations in each quarterly earnings release; the thirteenth is the Subscription revenue line of the revenue note in the fiscal 2027 Q1 Form 10-Q, because Docusign combined the two revenue lines on the face of the income statement effective that quarter. Nothing here is estimated and nothing was apportioned.
  • The 52.6% EBITDA margin is a CALIBRATED CASH margin, not a reported one, and reading it as an operating margin will mislead. Docusign's non-GAAP EBITDA margin is 33.7% - non-GAAP operating income of $967.9m plus $116.1m of depreciation over $3,219.5m of fiscal 2026 revenue. Free cash flow ran nine points above that, at $1,058.6m or 32.9% of revenue, because $622.3m of stock compensation is non-cash and contract liabilities grew $177.2m. This engine has no concept for either, so the calibration lives in the margin: solving 32.9% = (E - 3.5%) x (1 - 21%) gives 45.1% consolidated, and adding back the 7.5% corporate overhead line gives 52.6% here.
  • Margin and capex are the consolidated figures. Docusign operates one operating and one reportable segment whose chief operating decision maker reviews consolidated net income, so no line-level profitability exists to model and this spec asserts no margin difference between subscription and services.
  • Direct customer counts are disclosed each quarter but with an 'approximately' or 'over' qualifier at three significant figures - 268,000, 271,000, 276,000, 280,000, 284,000 across the last five quarters. The level is dependable; a single quarter's net adds carry about a thousand customers of rounding noise, which is why the driver uses a fitted central rate rather than the last disclosed delta.
  • The 284,000 direct accounts are the monetised base, but this revenue line also contains the self-service revenue of the other roughly 1.6 million customers. ARPU here is therefore a monetisation index for the direct base, not an average contract value; it is internally consistent because it is derived from, and reconciles back to, the same disclosed revenue line.
  • The seasonal factors are fitted by ratio to a centred four-quarter moving average and have a mechanism behind them, not just a shape: Docusign's fiscal Q1 runs 1 February to 30 April and is 89 or 90 days against 92 for each of the other three, and subscription revenue is ratable. Pure day count predicts 0.977 / 1.006 / 1.006 / 1.006 against the fitted 0.980 / 1.003 / 1.006 / 1.011. The signal is 3.06% against a worst window-to-window spread of 0.67%.
  • Because the basis quarter is fiscal Q1 and carries the 0.9803 factor, the ARPU input is set on the DESEASONALISED base: $971.27 a month, against $952.14 if the basis quarter is read straight. The engine applies the seasonal factor after the driver, so using the seasonalised figure would understate every projected quarter by about 2%.

Professional services and other

Growth path
Basis quarter$19M
Final quarter$21M
Implied CAGR+2%
Share of revenue, final quarter2%
PV of segment cash flow$167M

Deployment and integration fees charged to new customers: 2.3% of revenue, and shrinking for two years - $75.2 million in fiscal 2024, $75.4 million in fiscal 2025, $68.9 million in fiscal 2026 - as Docusign pushed implementation toward partners and self-service. The April 2026 quarter broke the run with $19.0 million against $17.5 million, the first year-over-year increase since October 2024, plausibly because an IAM deployment needs more hand-holding than an e-signature rollout. It is too small to move the valuation and too clearly disclosed to fold into the subscription line.

Last four quarters
2026 Q2 $16M Reported
2026 Q3 $17M Reported
2026 Q4 $18M Reported
2027 Q1 $19M Reported
Fees for deployment and integration services provided to new customers, plus other non-subscription revenue. Docusign discloses no engagement count, backlog, day rate or utilisation for this line in any filing, so growth on the reported line is the only honest driver available.
Sequential growth +0.4%/qtr decaying toward +0.0% Splits two years of decline against the basis quarter's +9% year-over-year turn. No guidance exists for this line.
Professional services and other

Latest: $21M (2032Q1E)

Period Value
2024Q1 $22M
2024Q2 $18M
2024Q3 $18M
2024Q4 $17M
2025Q1 $18M
2025Q2 $19M
2025Q3 $20M
2025Q4 $18M
2026Q1 $17M
2026Q2 $16M
2026Q3 $17M
2026Q4 $18M
2027Q1 $19M
2027Q2E $19M
2027Q3E $19M
2027Q4E $19M
2028Q1E $20M
2028Q2E $20M
2028Q3E $20M
2028Q4E $20M
2029Q1E $20M
2029Q2E $20M
2029Q3E $20M
2029Q4E $20M
2030Q1E $20M
2030Q2E $21M
2030Q3E $21M
2030Q4E $21M
2031Q1E $21M
2031Q2E $21M
2031Q3E $21M
2031Q4E $21M
2032Q1E $21M

Assumptions & reasoning

  • Sourced exactly like the subscription line: twelve quarters from the Professional services and other line of each release income statement, the thirteenth from the fiscal 2027 Q1 10-Q revenue note. The two verticals sum to Docusign's reported total revenue in all thirteen quarters with no residual, which is why neither line carries an estimated flag.
  • No seasonal factors. The same centred four-quarter moving-average test that found a clear shape in subscriptions found none here: the worst window-to-window spread is 8.51%, larger than the whole 4.98% signal, so the apparent shape is noise on a $16-22 million line. That is a finding, not a gap.
  • Applying the subscription line's margin to this vertical is knowingly wrong in fact and nearly harmless in effect. At 2.3% of revenue, moving this line's margin from 52.6% to zero changes consolidated free cash flow by about 1.2%. The alternative - inventing a services-specific margin Docusign has never disclosed - would be worse. The honest caveat is that cost of professional services revenue was $20.5 million against $17.9 million of revenue in the January 2026 quarter, so on a fully-loaded gross basis this line loses money.
Scenarios

Where each case comes from

Bear case — primary sources

The primary sources this case is built from — filings, calls and posts. Where they are claims by an interested party rather than disclosures, every number in the Bear column is what happens if they are taken at face value.

Thygesen case — primary sources

The primary sources this case is built from — filings, calls and posts. Where they are claims by an interested party rather than disclosures, every number in the Thygesen column is what happens if they are taken at face value.

Valuation

From cash flow to fair value

Present value of free cash flow, 20 quarters$5.91B
Terminal-year revenue$5.00B
Terminal-year EBITDA$2.46B
Exit multiple, on revenue4.0x
Terminal value$20.01B
Discounted at 10.0% a year, terminal value becomes$12.42B
Enterprise value$18.33B
Net cash$1.02B
Equity value$19.35B
Shares0.19B
Fair value per share$101.36
Against the deployed price of $66.27, as of +53%

10% on a profitable software business with $1.0 billion of net cash, no borrowings and no financing need. The exit multiple is the largest single lever here and it is anchored on Docusign's own compression rather than on an asserted peer set: no comparable multiple was independently verified in the research pass. The shares trade at 3.41x trailing twelve-month revenue and 3.20x the guided fiscal 2027 midpoint today; 3.0x on a line that has faded to 6-7% growth by 2031 is mild compression, and the bear and bull cases move it to 2.2x and 3.8x. That matters: 61.9% of base-case enterprise value sits in the terminal, rising to 66.9% in the bull case, so each 0.1x of exit multiple is worth about $1.50 a share. The tax rate is management's own projected non-GAAP rate of 21%, which is well above the 11.0% effective and roughly 9.7% cash rate Docusign actually paid in fiscal 2026 against $805.1 million of remaining deferred tax assets - the vertical EBITDA margin is calibrated against actual free cash flow at that 21% rate, so the two halves are consistent.

Read the other way round: at $66.27 the market is paying 1.8x terminal-year revenue, holding every other assumption on this page fixed. That is the number to argue about.

Quarter by quarter

The projected path

Quarter SubscriptionProfessional services and other Revenue YoY EBITDA Capex FCF R40 PV of FCF
2027 Q2E $850M$19M $870M +9% $415M $30M $304M +44 $297M
2027 Q3E $873M$19M $892M +9% $427M $31M $313M +44 $298M
2027 Q4E $898M$19M $918M +10% $440M $32M $323M +45 $300M
2028 Q1E $891M$20M $911M +10% $438M $32M $321M +45 $292M
2028 Q2E $932M$20M $952M +10% $459M $33M $337M +45 $299M
2028 Q3E $956M$20M $976M +9% $472M $34M $346M +45 $300M
2028 Q4E $982M$20M $1.00B +9% $485M $35M $356M +45 $301M
2029 Q1E $973M$20M $993M +9% $482M $35M $353M +45 $292M
2029 Q2E $1.02B$20M $1.04B +9% $504M $36M $370M +45 $298M
2029 Q3E $1.04B$20M $1.06B +9% $517M $37M $379M +45 $299M
2029 Q4E $1.07B$20M $1.09B +9% $531M $38M $390M +44 $300M
2030 Q1E $1.06B$20M $1.08B +9% $527M $38M $386M +44 $290M
2030 Q2E $1.11B$21M $1.13B +9% $551M $39M $404M +44 $296M
2030 Q3E $1.13B$21M $1.15B +8% $564M $40M $414M +44 $296M
2030 Q4E $1.16B$21M $1.18B +8% $579M $41M $425M +44 $297M
2031 Q1E $1.15B$21M $1.17B +8% $574M $41M $421M +44 $287M
2031 Q2E $1.20B$21M $1.22B +8% $599M $43M $439M +44 $293M
2031 Q3E $1.22B$21M $1.25B +8% $613M $44M $450M +44 $293M
2031 Q4E $1.26B$21M $1.28B +8% $629M $45M $461M +44 $293M
2032 Q1E $1.24B$21M $1.26B +8% $622M $44M $457M +44 $284M

Every row is projected. A year-over-year change is shown only where the quarter it compares against exists — an em dash means there is no comparable quarter, not a flat year.

Track record

Model revisions

Assumptions are marked to reality as each quarter prints. Every change is appended here, with the fair value the model produced at the time, so the model's own history stays visible.

DateFair value thenNote
2026-08-31 $79.28 First model. Built on the fiscal 2027 Q1 basis quarter, three days before Docusign reports fiscal 2027 Q2 on 3 September 2026, so the guided quarter this model reproduces becomes a testable actual almost immediately.