CRM · Forward model · Bull case
The Bull case, 20 quarters out
Each segment is projected from its own operating driver, rolled up into consolidated cash flow, and discounted back to a fair value per share. The assumptions below are editable — change them and every number on this page moves with them.
Salesforce publishes a two-way revenue split and nothing finer. The cloud-level breakdown people still quote - Sales, Service, Platform and Other, Marketing and Commerce, Integration and Analytics - appears in neither the quarterly release, the 10-Q, nor the FY2026 10-K; the company stopped publishing it. So this model has two verticals because two is what is disclosed, and every quarter of both is a reported figure that sums exactly to the reported total. Cost of revenue is disclosed on the same two lines, which is why both gross margins here are reported rather than assumed. The subscription driver is Salesforce's own forward measure: current remaining performance obligation, the contracted revenue due in the next twelve months, times the rate it converts to revenue. That conversion has held between 31% and 33% across the last two years, so it is a measured relationship rather than a guess, and both halves move on their own slider. Agentforce is deliberately not a vertical. Its $1.2bn is disclosed as ARR, not revenue, and that ARR is already earning inside the Subscription and support line above - a separate line would count the same dollars twice, the same reason the Uber model keeps autonomy inside Mobility. Agentforce appears here where it honestly can: in the growth rate of the contracted book, and in the scenarios. What this model labels EBITDA is closer to Salesforce's non-GAAP operating income than to either EBITDA or GAAP operating income. Operating expenses are not split by revenue stream, so all research and development, sales and marketing and general and administrative sits in one overhead figure, set at 42.6% of revenue - the number that makes the two disclosed gross margins net down to exactly the 34.3% non-GAAP operating margin guided for FY2027. Read the exit multiple against that, not against EBITDA. Two balance-sheet notes. Net cash is NEGATIVE $27.4bn: Salesforce issued $25bn of debt to fund an accelerated share repurchase, taking noncurrent debt to $39.3bn against $11.8bn of cash and securities. And the share count of 823 million is the diluted figure from the April quarter, after 103 million ASR shares were delivered but before the final settlement expected in Q3 FY2027 - roughly a fifth of the programme's shares are still to come, so holding the count flat understates every case. The basis quarter is the three months ended 30 April 2026. Q2 FY2027 reports on 26 August 2026, five days after this was written.
Agentforce consumption re-accelerates the contracted book, margins run two and a half points above guidance, and the market pays 5.2x revenue for a re-accelerating platform. FY30 revenue of $68.1bn, comfortably past the target. Fair value $382.98.
Latest: $20.93B (2031Q2E)
| Period | Value |
|---|---|
| 2023Q3 | $8.60B |
| 2023Q4 | $8.72B |
| 2024Q1 | $9.29B |
| 2024Q2 | $9.13B |
| 2024Q3 | $9.32B |
| 2024Q4 | $9.44B |
| 2025Q1 | $9.99B |
| 2025Q2 | $9.83B |
| 2025Q3 | $10.24B |
| 2025Q4 | $10.26B |
| 2026Q1 | $11.20B |
| 2026Q2 | $11.13B |
| 2026Q3E | $11.49B |
| 2026Q4E | $11.85B |
| 2027Q1E | $12.23B |
| 2027Q2E | $12.61B |
| 2027Q3E | $13.02B |
| 2027Q4E | $13.43B |
| 2028Q1E | $13.86B |
| 2028Q2E | $14.31B |
| 2028Q3E | $14.76B |
| 2028Q4E | $15.24B |
| 2029Q1E | $15.73B |
| 2029Q2E | $16.23B |
| 2029Q3E | $16.76B |
| 2029Q4E | $17.30B |
| 2030Q1E | $17.85B |
| 2030Q2E | $18.43B |
| 2030Q3E | $19.02B |
| 2030Q4E | $19.64B |
| 2031Q1E | $20.28B |
| 2031Q2E | $20.93B |
What drives each segment
Subscription and support
Units × priceEverything Salesforce sells as a recurring contract - Sales, Service, Platform, Slack, Tableau, MuleSoft, Data 360, Informatica and Agentforce. 95% of revenue. What paces it is the contracted book: current remaining performance obligation, which the company publishes every quarter and which converts to revenue at a strikingly stable rate.
Latest: $20.36B (2031Q2E)
| Period | Value |
|---|---|
| 2023Q3 | $8.01B |
| 2023Q4 | $8.14B |
| 2024Q1 | $8.75B |
| 2024Q2 | $8.59B |
| 2024Q3 | $8.76B |
| 2024Q4 | $8.88B |
| 2025Q1 | $9.45B |
| 2025Q2 | $9.30B |
| 2025Q3 | $9.69B |
| 2025Q4 | $9.73B |
| 2026Q1 | $10.68B |
| 2026Q2 | $10.59B |
| 2026Q3E | $10.94B |
| 2026Q4E | $11.31B |
| 2027Q1E | $11.68B |
| 2027Q2E | $12.07B |
| 2027Q3E | $12.47B |
| 2027Q4E | $12.89B |
| 2028Q1E | $13.31B |
| 2028Q2E | $13.76B |
| 2028Q3E | $14.21B |
| 2028Q4E | $14.68B |
| 2029Q1E | $15.17B |
| 2029Q2E | $15.68B |
| 2029Q3E | $16.20B |
| 2029Q4E | $16.73B |
| 2030Q1E | $17.29B |
| 2030Q2E | $17.86B |
| 2030Q3E | $18.46B |
| 2030Q4E | $19.07B |
| 2031Q1E | $19.70B |
| 2031Q2E | $20.36B |
Assumptions & reasoning
- cRPO is the driver because it is the only forward volume Salesforce publishes, and the conversion has been stable: 31.4%, 33.0%, 33.1% and 31.5% over the last four reported quarters.
- Agentforce is inside this line, not beside it. The $1.2bn Agentforce ARR and $3.4bn combined AI and data ARR are disclosed as ARR, and both are already earning inside the subscription revenue above - a separate vertical would double-count them.
- About three points of FY2027 growth is Informatica, which closed inside the reported history, so the growth rate here blends acquired and organic revenue and the disclosure does not let the model separate them.
- Gross margin stands in for the vertical's EBITDA margin because operating expenses are not split by revenue stream; all of them sit in corporate overhead instead.
Professional services and other
Growth pathImplementation, consulting and training. Under 5% of revenue, shrinking in absolute terms, and reported at a gross loss every quarter - it exists to land and expand the subscription business rather than to earn.
Latest: $576M (2031Q2E)
| Period | Value |
|---|---|
| 2023Q3 | $597M |
| 2023Q4 | $579M |
| 2024Q1 | $539M |
| 2024Q2 | $548M |
| 2024Q3 | $561M |
| 2024Q4 | $565M |
| 2025Q1 | $542M |
| 2025Q2 | $532M |
| 2025Q3 | $546M |
| 2025Q4 | $533M |
| 2026Q1 | $526M |
| 2026Q2 | $540M |
| 2026Q3E | $541M |
| 2026Q4E | $541M |
| 2027Q1E | $542M |
| 2027Q2E | $543M |
| 2027Q3E | $545M |
| 2027Q4E | $546M |
| 2028Q1E | $547M |
| 2028Q2E | $549M |
| 2028Q3E | $551M |
| 2028Q4E | $553M |
| 2029Q1E | $555M |
| 2029Q2E | $557M |
| 2029Q3E | $559M |
| 2029Q4E | $561M |
| 2030Q1E | $563M |
| 2030Q2E | $566M |
| 2030Q3E | $568M |
| 2030Q4E | $571M |
| 2031Q1E | $573M |
| 2031Q2E | $576M |
Assumptions & reasoning
- This line runs a gross LOSS every quarter - negative 14.3% in the basis quarter - which is why the model carries it separately rather than folding it into subscription.
- It is under 5% of revenue and shrinking, so it moves the fair value very little; it is kept because Salesforce reports it and removing it would break the reconciliation to consolidated revenue.
- Growth is the honest driver: Salesforce publishes no engagement count, utilisation rate or day rate for this business.
Where each case comes from
Benioff case — primary sources
The primary sources this case is built from — filings, calls and posts. Where they are claims by an interested party rather than disclosures, every number in the Benioff column is what happens if they are taken at face value.
The $63bn target, and the agentic case for it
- Mar 2, 2026 Agentic AI is a tailwind for our business, and we're well on our way to $63 billion in revenue in FY30.
- May 27, 2026 Agentic AI is the biggest growth opportunity for our customers, and for Salesforce. We're the #1 Agentic CRM, with Agentforce now powering every Customer 360 application and helping tens of thousands of businesses across every industry transform into Agentic Enterprises.
- May 27, 2026 We remain confident in delivering organic revenue acceleration in the second half of FY27, driven by growth in Sales, Service, Slack, Agentforce, and Data 360.
What is actually being earned so far
- May 27, 2026 Agentforce and Data 360 annual recurring revenue ("ARR") reaches nearly $3.4 billion, up over 200% Y/Y, including $1.1 billion Informatica Cloud ARR and $1.2 billion Agentforce ARR, up 205% Y/Y
- May 27, 2026 Current remaining performance obligation of $33.6 billion, up 14% year-over-year and 13% in constant currency
- May 27, 2026 Updates full year FY27 GAAP operating margin guidance of 20.6%, and maintains non-GAAP operating margin guidance of 34.3%
From cash flow to fair value
| Present value of free cash flow, 20 quarters | $72.69B |
| Terminal-year revenue | $79.87B |
| Terminal-year EBITDA | $32.24B |
| Exit multiple, on revenue | 5.2x |
| Terminal value | $415.34B |
| Discounted at 9.0% a year, terminal value becomes | $269.94B |
| Enterprise value | $342.63B |
| Net cash | -$27.44B |
| Equity value | $315.19B |
| Diluted shares | 0.82B |
| Fair value per share | $382.98 |
| Against the current price of $205.43 | +86% |
Salesforce trades at 4.59x EV/revenue at the 20 August close - $169.1bn of equity on 823 million diluted shares, plus $27.4bn of net debt, over $42.8bn of trailing revenue - and 4.5x is that, marginally de-rated for a business growing about 10% rather than the 20%+ that multiple was originally set against.
Read the other way round: at $205.43 the market is paying 2.4x terminal-year revenue, holding every other assumption on this page fixed. That is the number to argue about.
The projected path
| Quarter | Subscription and support | Professional services and other | Revenue | YoY | EBITDA | Capex | FCF | R40 | PV of FCF |
|---|---|---|---|---|---|---|---|---|---|
| 2026 Q3E | $10.94B | $541M | $11.49B | +12% | $4.26B | $167M | $3.20B | +40 | $3.13B |
| 2026 Q4E | $11.31B | $541M | $11.85B | +16% | $4.43B | $172M | $3.32B | +44 | $3.18B |
| 2027 Q1E | $11.68B | $542M | $12.23B | +9% | $4.60B | $178M | $3.45B | +37 | $3.23B |
| 2027 Q2E | $12.07B | $543M | $12.61B | +13% | $4.78B | $184M | $3.58B | +42 | $3.29B |
| 2027 Q3E | $12.47B | $545M | $13.02B | +13% | $4.96B | $190M | $3.72B | +42 | $3.34B |
| 2027 Q4E | $12.89B | $546M | $13.43B | +13% | $5.15B | $196M | $3.86B | +42 | $3.39B |
| 2028 Q1E | $13.31B | $547M | $13.86B | +13% | $5.34B | $202M | $4.01B | +42 | $3.45B |
| 2028 Q2E | $13.76B | $549M | $14.31B | +13% | $5.54B | $209M | $4.16B | +42 | $3.50B |
| 2028 Q3E | $14.21B | $551M | $14.76B | +13% | $5.75B | $216M | $4.31B | +43 | $3.55B |
| 2028 Q4E | $14.68B | $553M | $15.24B | +13% | $5.96B | $223M | $4.47B | +43 | $3.61B |
| 2029 Q1E | $15.17B | $555M | $15.73B | +13% | $6.18B | $230M | $4.64B | +43 | $3.66B |
| 2029 Q2E | $15.68B | $557M | $16.23B | +13% | $6.40B | $238M | $4.81B | +43 | $3.71B |
| 2029 Q3E | $16.20B | $559M | $16.76B | +13% | $6.64B | $246M | $4.98B | +43 | $3.77B |
| 2029 Q4E | $16.73B | $561M | $17.30B | +14% | $6.88B | $254M | $5.16B | +43 | $3.82B |
| 2030 Q1E | $17.29B | $563M | $17.85B | +14% | $7.12B | $262M | $5.35B | +43 | $3.87B |
| 2030 Q2E | $17.86B | $566M | $18.43B | +14% | $7.38B | $271M | $5.54B | +44 | $3.93B |
| 2030 Q3E | $18.46B | $568M | $19.02B | +14% | $7.64B | $280M | $5.74B | +44 | $3.98B |
| 2030 Q4E | $19.07B | $571M | $19.64B | +14% | $7.91B | $289M | $5.95B | +44 | $4.04B |
| 2031 Q1E | $19.70B | $573M | $20.28B | +14% | $8.20B | $298M | $6.16B | +44 | $4.09B |
| 2031 Q2E | $20.36B | $576M | $20.93B | +14% | $8.49B | $308M | $6.38B | +44 | $4.15B |
Every row is projected. A year-over-year change is shown only where the quarter it compares against exists — an em dash means there is no comparable quarter, not a flat year.
Model revisions
Assumptions are marked to reality as each quarter prints. Every change is appended here, with the fair value the model produced at the time, so the model's own history stays visible.
| Date | Changed | Fair value then | Note |
|---|---|---|---|
| 2026-08-21 | all | $287.15 | First publication, on the April 2026 quarter. Two verticals, which is all Salesforce discloses; subscription driven by cRPO and its conversion rate. Q2 FY2027 reports on 26 August and this will need a revision. |