Earnings call

UnitedHealth Group Incorporated UnitedHealth Group Incorporated · Q2 2026 call

Call heldJul 16, 2026
Time8:00 a.m. Eastern
CEOStephen J. Hemsley

What the CEO argued

Hemsley argued that the recovery is a matter of discipline rather than luck: pricing, benefit design and market actions taken over the previous twelve months produced 55% operating-earnings growth and a raised full-year guide, and he pointed to the same disciplines "taking hold in each of our businesses" as the reason it should persist. He was candid that commercial cost trend is still running against the company while Medicare has come in better than planned. Pressed on whether the company still believes its long-standing 13%-16% growth target, he said he never stopped believing it and that technology, particularly AI applied as "the operating infrastructure of the future", could make it easier to reach than it has been in the past. He closed on tone rather than numbers, promising the company would stay "restless and urgent".

More from Stephen J. Hemsley

What they said

What the quarter is meant to prove
Our second quarter results and updated full year 2026 outlook demonstrate continuing progress toward delivering more consistent and dependable performance. They are a sign of stronger broad-based performance disciplines taking hold in each of our businesses and a restless desire to drive mission-aligned change across the enterprise
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group
The part of the book still going the wrong way
Our commercial benefits business, consistent with the broader and more diverse commercial market it serves, continues to experience higher than expected cost trends
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group
Medicare came in better than they planned for
We expect the 2026 Medicare medical cost trend to come in below our initial estimate of around 10%.
Tim Noel · Chief Executive Officer, UnitedHealthcare
What the margin recovery costs in members
We now expect full-year Medicare Advantage enrollment to decline by approximately 1.1 million and Medicare margins to finish 2026 above 3%.
Tim Noel · Chief Executive Officer, UnitedHealthcare
Commercial cost trend is not moderating
Within our commercial offerings, as I noted, we are not yet seeing evidence of cost trend moderation. In fact, it is the opposite, with medical cost trends modestly above 11% level we previously saw.
Tim Noel · Chief Executive Officer, UnitedHealthcare
Prior authorization, cut by a third
in the quarter, we committed to eliminating, by the end of this year, 30% of prior authorization volume and nearly two-thirds of prior authorization requirements for pediatric care.
Tim Noel · Chief Executive Officer, UnitedHealthcare
The Optum Health fix, stated clinically
enhanced support for patients during key transitions of care has resulted in approximately 10% reduction in hospitalizations since implementation late last year in the Western and Southern regions of Optum Health
Patrick Conway · Chief Executive Officer, Optum
How far the rebate pass-through has got
we expect to end 2026 with more than 95% of clients on 100% pass-through
Patrick Conway · Chief Executive Officer, Optum
The quarter in three numbers
UnitedHealth Group reported adjusted earnings per share of $6.38, compared to $4.08 in the prior year. Total revenues were $112 billion, largely consistent with the prior year, while operating earnings of $8 billion grew 55% year-over-year.
Wayne DeVeydt · Chief Financial Officer, UnitedHealth Group
What sits inside the 86.7% medical care ratio
Our reported medical care ratio of 86.7% includes $860 million of net favorable prior period medical development, the majority of which is in-year development. This compares to 89.4% in 2Q 2025.
Wayne DeVeydt · Chief Financial Officer, UnitedHealth Group
The buyback doubled mid-year
Through mid-July, we have deployed $4 billion for repurchases of 11.4 million shares. We now expect to complete total share repurchases of at least $5 billion in 2026, compared to initial guidance of $2.5 billion.
Wayne DeVeydt · Chief Financial Officer, UnitedHealth Group
Deleveraging, with a target date
Our debt to capital ratio was 41.2% at the end of the quarter, compared to 44.1% one year ago, and 170 basis point sequential improvement from the first quarter of this year. We remain on track to reduce our debt to capital ratio to approximately 40% by the end of 2026.
Wayne DeVeydt · Chief Financial Officer, UnitedHealth Group
The raised guide, line by line
We're providing new adjusted earnings per share guidance range of $19.50 to $20, with slightly more earnings in 3Q relative to 4Q. We are increasing the full-year operating earnings outlook for UnitedHealthcare to at least $12 billion and for Optum Health to at least $2.2 billion.
Wayne DeVeydt · Chief Financial Officer, UnitedHealth Group
Why he says the mission, not the growth rate, is the point
This is not just about returning to a growth rate. This is also about making this company perform in levels and in areas and spaces consistent with its mission, and to really provide a positive impact to all those we serve and across the health system.
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group
The 13%-16% target he says he never stopped believing in
I don't ever believe I ever didn't believe in the 13%-16% long-term growth rate. We will have moments along the way when we don't perform to our potential. […] We continue to be in that mindset of that 13%-16%. Definitely believe we can perform in that range. Really never believed otherwise.
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group
AI as operating infrastructure, not a feature
We are really thinking of it in terms of reimagining our entire enterprise, virtually everything that we do, we see it basically as the operating infrastructure of the future.
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group
The tone he wanted left behind
I can assure you, we will stay restless and urgent as we go forward.
Stephen Hemsley · Chairman and Chief Executive Officer, UnitedHealth Group

In the order they were said. Pick a name to read only that speaker.

On the call

  • Stephen Hemsley — Chairman and Chief Executive Officer, UnitedHealth Group
  • Tim Noel — Chief Executive Officer, UnitedHealthcare
  • Patrick Conway — Chief Executive Officer, Optum
  • Wayne DeVeydt — Chief Financial Officer, UnitedHealth Group
  • Dan Kueter — UnitedHealth Group executive
  • Justin Lake — Analyst, Wolfe Research
  • A.J. Rice — Analyst, UBS
  • Stephen Baxter — Analyst, Wells Fargo
  • Kevin Fischbeck — Analyst, Bank of America
  • Lisa Gill — Analyst, JPMorgan
  • Andrew Mok — Analyst, Barclays
  • Ann Hynes — Analyst, Mizuho Securities
  • Lance Wilkes — Analyst, Bernstein
  • George Hill — Analyst, Deutsche Bank
  • Erin Wright — Analyst, Morgan Stanley
  • Whit Mayo — Analyst, Leerink Partners
  • David Windley — Analyst, Jefferies

About these quotes

Every passage above is quoted verbatim from UnitedHealth Group Incorporated's Q2 2026 earnings call of Jul 16, 2026, checked against the recording's transcription word for word. UnitedHealth Group records its earnings call and states that the information presented on it is the company’s own, published through its earnings release and its Form 8-K. The text quoted here comes from a third party’s transcription of the call, so this page quotes from what was said rather than reproducing the call, and the company’s own replay and materials sit on its investor relations site. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.