Earnings call

Klarna Group plc Klarna Group plc · 2026 Q2 call

Call heldAug 18, 2026
Time8:30 a.m. Eastern
CEOSebastian Siemiatkowski

What the CEO argued

Siemiatkowski led with the growth ladder Klarna wants to be judged on — volume +18%, revenue +27%, transaction margin dollars +42%, operating costs +16% — and only then handed over the guidance cut, which he attributed to a softer German consumer and FX. He used the call, not the release, to disclose that CFO Niclas Neglén and CMO David Sandström both hand over in early 2027, framing it as "an early heads up, not a goodbye", and said the CFO search is for a New York-based hire because the US is already Klarna's largest market by revenue if not by volume. On product, he argued the network is under-penetrated in its own base: of more than a million merchants accepting Klarna, only about 250,000 offer Fair Financing.

More from Sebastian Siemiatkowski

What they said

The quarter, in the order Klarna wants it read
We delivered above the high end of our guidance on every line for the second consecutive quarter. Revenue grew faster than volume and transaction margin dollars, which is our most important metric, grew faster than both. Volume was up 18%, revenue up 27%, transaction margin dollars up 42%. Adjusted operating income reached $91 million, up $62 million year-on-year, and net income was positive at $9 million. Our operating costs grew just 16%.
Sebastian Siemiatkowski · Co-Founder, Chief Executive Officer & Director, Klarna Group plc
Second-half transaction margin growth roughly halves
we're looking at around about 23% year-over-year growth on TMD in the second half, if you take the midpoint of our guide, that is compared to 42% in the first half of '26
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
Why the next CFO will sit in New York
When it comes in regards to New York, in particular, it's obviously the case that Klarna continues to perform extremely well in U.S. It's our largest market by revenue, not yet by volume, as we heard in regards to Germany, but largest by revenue. And it's where we have over 30 million consumers.
Sebastian Siemiatkowski · Co-Founder, Chief Executive Officer & Director, Klarna Group plc
US Fair Financing grew 114%, against 82% for the group
If you look to the U.S., we are growing extremely strongly. Fair Finance, for example, grew 114%. And I think to the comments we made earlier, we have a very, very strong pipeline in the U.S. today and a lot of things that we're going to be ramping into the second half of this year.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
What the Apple Upgrade receivable actually is
it in very simple terms is that this is really treated as a financing receivable for us, right? And that is practically what it is. So it's no different to how we treat the Fair Financing point-of-sale installment product that we have today from a perspective of accounting.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
The full-year operating-leverage arithmetic
overarchingly for the full year, right, we're growing our adjusted -- our transaction margin dollars at around about 32% and our adjusted OpEx by about 15%.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
The US margin gap, and where it is heading
Transaction margin dollars as a percentage of revenue went from 14% to about 23%, and we're expecting to see growth in that through the quarters as well on a sequential basis.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
Most merchants still take only part of the product set
out of the over 1 million merchants that accept Klarna, we are now at about 250,000 offering Fair Financing. So there's still additional potential there to grow to make sure all of them offer all payment products.
Sebastian Siemiatkowski · Co-Founder, Chief Executive Officer & Director, Klarna Group plc
Deposits are seasonal, and that is why they fell
our savings deposits are basically what consumers come and bring with us. We will alternate our rates depending on the needs as well. And so you will always see a cycle in the first half where you have a little bit of slowdown in the growth of deposits and then you see it accelerating towards the peak season.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
The CFO and CMO are both leaving in early 2027
in early '27, we will make two leadership transitions. Niclas Neglén, our CFO, after 6 years at Klarna and an extraordinary period of growth and transformation, he told me with plenty of runway, and I respect that. This is an early heads up, not a goodbye. Nothing changes tomorrow.
Sebastian Siemiatkowski · Co-Founder, Chief Executive Officer & Director, Klarna Group plc
Membership and the card converge on one product
We, as you highlighted, have seen strong growth in it, 600% growth year-on-year. We've reached 2 million subscribers. ... those will obviously start merging into the same offering, which becomes the core of our financial partnership with the most engaged consumers.
Sebastian Siemiatkowski · Co-Founder, Chief Executive Officer & Director, Klarna Group plc
The guidance cut, in one sentence
what we saw towards the back end of 2Q was a softening in basically the consumer discretionary spend in Germany. Germany is our largest share of volume or our largest market from a volume perspective... And that's where we're playing out through the rest of the year, assuming that we're not seeing a recouping of that.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
Substantially the whole loan book becomes saleable
we have had very good success in building out these programs, and we are very focused, particularly on the Fair Financing forward flows. And I think as we've ramped them up to a certain level now, we've come to the point where basically all -- substantially all of our loans will be eligible to be sold in the second half of this year, and that's where we're making that fair value change.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
Germany is the exception, not the pattern
Germany is more pronounced. We have seen some softness here and there in pockets, but we run in 26 markets... If you take the Nordics as an example, I mentioned before, we're getting double teen growth rates as we've expanded the Fair Financing and the card rollout there.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc
The metric Klarna wants you to hold it to
as we're expanding our feature set... we're actually now starting to generate more and more transaction margin dollars on every dollar of volume.
Niclas Neglén · Chief Financial Officer & Director, Klarna Group plc

In the order they were said. Pick a name to read only that speaker.

On the call

  • Operator — Operator
  • Sebastian Siemiatkowski — Co-Founder, Chief Executive Officer & Director, Klarna Group plc
  • Niclas Neglén — Chief Financial Officer & Director, Klarna Group plc
  • William Nance — Analyst, Goldman Sachs
  • Robert Wildhack — Analyst, Autonomous Research
  • Harshita Rawat — Analyst, Bernstein
  • James Faucette — Analyst, Morgan Stanley
  • Bryan Keane — Analyst, Citigroup
  • Connor Allen — Analyst, JPMorgan
  • Jason Kupferberg — Analyst, Wells Fargo
  • Andrew Bauch — Analyst, BMO Capital Markets
  • Matthew O'Neill — Analyst, Bank of America
  • Harry Bartlett — Analyst, Rothschild & Co Redburn
  • Kyle Peterson — Analyst, Needham
  • Thomas Nilsson — Analyst, Nordea
  • Moshe Orenbuch — Analyst, TD Cowen
  • Giuliano Anderes-Bologna — Analyst, Compass Point
  • Lemar Clarke — Analyst, Freedom Capital Markets

About these quotes

Every passage above is quoted verbatim from Klarna Group plc's 2026 Q2 earnings call of Aug 18, 2026, checked against the recording's transcription word for word. Klarna publishes no transcript of its own and hosts its webcast behind an Inderes registration wall, so the text captured here is a third party's transcription of Klarna's call. This page quotes from the call rather than reproducing it. Every figure quoted was checked against Exhibit 99.2 of the 6-K filed on 18 August 2026; where the transcription and the release differ, the release governs. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.