Earnings call

GitLab Inc. GitLab Inc. · Q2 FY2027 call

Call heldSep 1, 2026
Time1:30 p.m. PT / 4:30 p.m. ET, 1 September 2026
CEOBill Staples

What the CEO argued

Staples argued that this quarter was the first real proof that GitLab's three-part growth algorithm - more customers, more products, more consumption per customer - compounds rather than merely adds up. Record gross bookings, net ARR up more than 40% and first orders more than doubling came, he said, from a sales organisation rebuilt over five quarters under CRO Ian Steward, with account-executive capacity up about 30% and productivity per rep up about 10% at the same time, which he treats as the hard part. The strategic claim underneath is that AI makes GitLab more necessary rather than less: as agents write more code, that code still has to be stored, governed and secured, so secure repositories grew 60%, pushes 50% and pipelines 40%, Ultimate reached 59% of ARR, and the connected lifecycle context GitLab has accumulated for a decade becomes the scarce asset - the Orbit beta, where roughly 80% of query volume arrives from external coding agents, is his evidence for that. The commercial expression of it is Flex, a single dollar commitment a customer reallocates monthly across seats and consumption products, which took more than $20 million from 130 customers in six weeks and lifted paid consumption run rate from $15 million to over $40 million against a $100 million exit target. He was explicit that the token bill is largely not GitLab's - Duo Agent Platform is model- and cloud-agnostic, so customers pay for context, governance and auditability rather than inference - which is his answer to the charge that a consumption business must carry structurally lower margins.

More from Bill Staples

What they said

The quarter, in the CEO's own numbers
Revenue was $286.3 million, up 21% year-over-year, and Non-GAAP operating income was $42.6 million, representing a 15% operating margin. Our sales team delivered the largest gross bookings quarter in company history, and net ARR grew more than 40% year-over-year, our highest in several years.
Bill Staples · CEO, GitLab
Why the first-order count matters more than its size
Q2 was our largest first order quarter in three years. First order count grew more than 100% year-over-year, and first order net ARR increased nearly 40%. […] more than half of our current 1 million-plus in run rate revenue comes from customers whose first order was less than $5,000.
Bill Staples · CEO, GitLab
Sales capacity and productivity rose together
Account executive capacity increased approximately 30% year-over-year, while productivity per rep improved approximately 10%. Attrition also improved year-over-year for the second consecutive quarter.
Bill Staples · CEO, GitLab
The new consumption metric, and the target attached to it
Paid CRR ended the quarter above $40 million, up from $15 million existing in Q1, thanks to the introduction of Flex. […] Our objective is to exceed $100 million of paid CRR by the end of this fiscal year. We entered this year with a business monetized entirely through seat subscriptions, and we now expect to exit it with seats continuing to grow alongside a meaningful and scaling consumption business.
Bill Staples · CEO, GitLab
The segments that had been the problem
I am pleased to report that we now have seen stabilization in SMB and mid-market this quarter, with performance ahead of our targets for both of those segments in both expansion and first orders.
Bill Staples · CEO, GitLab
Platform usage, as the evidence for the AI thesis
Year-over-year, secure repositories grew 60%, code pushes grew 50%, CI/CD pipelines grew 40%. Among some customers moving aggressively into AI-assisted development, we have seen code bases grow as much as 500%. The pattern is increasingly clear. As enterprises adopt more AI development tools, they use more of GitLab.
Bill Staples · CEO, GitLab
The restructuring, addressed on the call
at the beginning of this quarter, we made the difficult decision to restructure the company. Many people chose to stay and help build GitLab's next chapter. Together, we delivered one of the strongest quarters in our company's history.
Bill Staples · CEO, GitLab
The CFO's framing: an inflection, not just a beat
Q2 was an exceptional quarter, and we believe an important inflection point for this business. Revenue was $286.3 million, up 21% year-over-year, and roughly five points ahead of our guidance. […] Net ARR grew 42% year-over-year, our second highest growth quarter in the last four years. Dollar-based net retention accelerated sequentially for the first time since 2024
Jessica Ross · CFO, GitLab
Where the bookings strength came from
We closed significantly more large deals than we forecasted. We saw better than expected linearity and sales attainment improved. Deals of $500,000 or more grew more than 150% year-over-year. […] Public sector also rebounded meaningfully in the quarter
Jessica Ross · CFO, GitLab
Billings reaccelerated to twice last quarter's rate
Total RPO grew 16% year-over-year to $1.2 billion, and current RPO grew 20% to $744.7 million. Calculated billing grew 24%, doubling the 12% growth rate we posted just last quarter.
Jessica Ross · CFO, GitLab
Restructuring and JiHu, sized
We incurred approximately $23.3 million in restructuring charges, in line with what we outlined last quarter. On JiHu, Q2 Non-GAAP expenses were essentially flat year-over-year at $3.0 million. Our goal remains to deconsolidate JiHu, though we cannot predict if or when that will happen.
Jessica Ross · CFO, GitLab
The buyback, and what is left of the authorization
We return capital to shareholders by repurchasing approximately 3.5 million shares. We have about $245 million remaining under our current authorization. We ended Q2 with $1.3 billion in cash and investments.
Jessica Ross · CFO, GitLab
What Flex does to revenue recognition
Today, approximately 15% of a traditional self-managed license is recognized upfront. Under Flex, the license fee is no longer recognized upfront. […] for every $50 million of our self-managed available to renew that converts to Flex in FY 2027, we estimate approximately $5 million of revenue that would otherwise have landed in FY 2027 instead shifts to be recognized over future periods. […] we expect a maximum potential impact on our revenue to be approximately $13 million in FY 2027.
Jessica Ross · CFO, GitLab
And what it does to cRPO
Because Flex is a contractual dollar commitment, the full committed amount is captured in total RPO. However, Flex is excluded from current RPO […] This quarter, CRPO saw a three-point headwind relative to RPO purely from the absence of Flex commitments in that metric.
Jessica Ross · CFO, GitLab
The guide does not assume another quarter like this one
Q2 benefited from exceptional execution, more large deals than forecasted, improved linearity, and our best pipeline conversion ever. Our second half outlook assumes a more normalized pace of bookings from here, not a repeat of Q2's exceptional levels.
Jessica Ross · CFO, GitLab
Duo Agent Platform is not in the FY27 guide
on Duo Agent Platform, we assume limited contribution in FY 2027 relative to our large existing revenue base. […] we have not incorporated the potential impact of Flex in our guide, but we do intend to quantify the revenue recognition impacts through the rest of the year.
Jessica Ross · CFO, GitLab
The JiHu expense line steps up fourfold
We expect approximately $50 million of JiHu-related expenses for the year, compared with $13 million last year.
Jessica Ross · CFO, GitLab
The product queue behind the consumption model
Last month in August, we also launched Secrets Manager and Dedicated Runners, our second and third new consumption products this year. […] our artifact management product, which is in private beta now, but we expect will be coming in public beta this quarter.
Bill Staples · CEO, GitLab
Rebuilding Git for machine scale
We're now in the middle of re-architecting that Git infrastructure to achieve roughly 100x scale what humans have ever required. That's really important because agents operate at that machine scale level with one engineer or builder, invoking dozens and sometimes hundreds of agents to accomplish a particular task.
Bill Staples · CEO, GitLab
Why Flex was left out of the guide
Flex has only been in the market for 10 weeks, so it is just too new to bake into our guidance with precision. At the same time, we have been really pleasantly surprised by customer demand and how potentially impactful Flex could be in the back half of the year.
Jessica Ross · CFO, GitLab
The one number to watch on the transition
that paid CRR metric that we introduced last quarter and updated this quarter with more than $40 million in paid CRR is really the best way to understand how dollars are flowing through our consumption model. Paid CRR captures both Flex commitments, credit commitments, as well as on-demand paid usage.
Bill Staples · CEO, GitLab
The competitive read, stated plainly
We still have one primary competitor. Our position versus that competitor is, I think, stronger than it has ever been. They have struggled with reliability and meeting the needs of customers in this new agentic era with security and trust and other dimensions. We are seeing higher win rates.
Bill Staples · CEO, GitLab
The gross-margin answer: mix, not inference
Our SaaS dedicated contribution is about 34%, that grew 36% year-over-year. That's really in line with what we've been messaging. At the time of the IPO, we were at 22%, so we expect those margins to come down over time.
Jessica Ross · CFO, GitLab
Who pays for the tokens
for many of our customers, the token or inference cost is actually not embedded in the GitLab agreement. They pay us for the access to the platform, and they pay for the work done in the platform, the context, the harness, the governance and auditability that we provide, not the inference. Those are all very high-margin products. […] a lot of the margin changes that we've seen in the business have been driven more by the mix shift to SaaS than the early AI adoption.
Bill Staples · CEO, GitLab
The tenfold expansion, and how repeatable it is
It is a top U.S. bank, and they previously had started with a fairly modest commitment to Duo Agent Platform. Once they started rolling it out across their engineers and seeing the value that it provides, saw the need to increase their commitment 10x this quarter […] We have got several now that are spending multiples in excess of their Premium or Ultimate seat price now in terms of credits.
Bill Staples · CEO, GitLab

In the order they were said. Pick a name to read only that speaker.

On the call

  • Operator
  • Nick Edwards — VP of Finance, Strategy, and Operations, GitLab
  • Bill Staples — CEO, GitLab
  • Jessica Ross — CFO, GitLab
  • Kingsley Crane — Managing Director, Equity Research, Canaccord Genuity
  • Matt Hedberg — Managing Director and Software Research Analyst, RBC
  • Sanjit Singh — Executive Director, Morgan Stanley
  • Ethan Weeks — Assistant VP, Equity Research, Piper Sandler
  • Koji Ikeda — Director Enterprise Software Equity Research, Bank of America
  • Radi Sultan — Analyst, UBS
  • Derrick Wood — Managing Director, TD Cowen
  • Nick Altmann — Analyst, U.S. Bancorp
  • Speaker 13
  • Lucky Schreiner — VP, Research Analyst, D.A. Davidson

About these quotes

Every passage above is quoted verbatim from GitLab Inc.'s Q2 FY2027 earnings call of Sep 1, 2026, checked against the recording's transcription word for word. GitLab does not publish a transcript of its earnings call; the webcast and its replay live on GitLab's investor relations site, which is where the call itself should be heard. This page quotes the call rather than reproducing it, and every quote is checked word for word against the recorded text. The transcription is machine-made and occasionally mishears a name - "Claude Code" comes through as "Cloud Code", and one analyst's question is labelled with an executive's name - so speakers are attributed from the run of the call, and every figure quoted here has been checked against GitLab's own Exhibit 99.1 and its investor letter rather than taken from the transcription. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.

Next call: Q3 FY2027, early December 2026.