Earnings call

DoorDash, Inc. DoorDash, Inc. · Q2 2026 call

Call heldAug 5, 2026
Time4:30 p.m. ET, 5 August 2026
CEOTony Xu

What the CEO argued

Tony Xu's argument was that DoorDash's edge is operational, not technological — that the hard part of every new thing it is building sits in the physical world rather than in the model or the robot. He said a Dot vehicle on its own will never scale autonomous delivery because loading, merchant prep times, inventory levels and awkward drop-offs are what actually have to be solved, and that Phoenix now proves DoorDash can solve them at real scale. He applied the same test to AI, refusing spend that is not rooted in a better customer experience, and answered the agentic-commerce question with a flat no on volume while framing DoorDash as the partner assistants will need once they turn to physical goods. On the international business he pushed back on the quality-of-growth doubt with specifics: the top ten markets outside the US carry the bulk of it, and DoorDash leads or is a strong number two in all of them.

More from Tony Xu

What they said

The promise attached to new verticals
Last call, I think I mentioned the fact that we expect our overall new verticals business to be gross profit positive. We are on track for that in the second half of the year.
Ravi Inukonda · CFO, DoorDash
Why Deliveroo's acceleration is read as proof the integration works
What you're seeing in Deliveroo, I agree with you, Mark, is just accelerating performance, frankly, across the board. That's super exciting because I think, A, it's validation that our integration work is really working […] This doesn't even include the majority of benefits that we expect to see once we actually finish all of our work on building a single tech stack.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
What the international business actually looks like under the headline
the vast majority of our international business is concentrated in our top 10 markets outside of the U.S. In those markets, we are the leader, or we are a very strong number two, and we're gaining share in all of the markets.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
The bar any new technology has to clear before DoorDash spends on it
we want to make sure that any technology that we meet, whether it's AI or frankly, anything else, that it's actually rooted in delivering a better customer experience. Because if it's not, I'm not exactly sure what problem we're actually trying to solve, and I don't think it makes sense to just play with the technology for the technology's sake.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
Where the subscriber growth actually came from
We added more number of DashPass subscribers in the last year compared to the two prior years. Number 2, when I look at the paid subscriber growth in DashPass, it was one of the highest that we've seen in the last couple of years.
Ravi Inukonda · CFO, DoorDash
Why a robot alone does not get you autonomous delivery
DoorDash Dot or any AV for that matter, alone will not make autonomous deliveries actually scale, certainly not at any level of meaningful penetration for customers. At the end of the day, you have to solve very challenging operational problems in the physical world.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
What DashMart fulfilment fixed, in one number
we're also seeing 10 x better error rates because we're running the inventory.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
Phoenix, stated as scale rather than as a demo
We're testing in Phoenix, and we're testing it with real scale now, which is a real accomplishment when you think about these are not demos, these are not prototypes. There are no fixed routes. This is real life, and this is real life for tens of thousands of customers that are receiving real deliveries.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
The size of the opportunity, in meals rather than in dollars
We eat 20 to 25 times a week, DoorDash only touches a fraction of that. That is really the runway we have.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
What produced the EBITDA beat, named line by line
the unit economic improvement came in ahead of our expectations, specifically in a couple of areas. Ads was one of them, subtotal was the other one, where in the second half of the quarter, those unit economics came in slightly ahead of what we had expected. In addition, Roo beat our own internal volume expectations. Roo is contribution profit positive.
Ravi Inukonda · CFO, DoorDash
Why the beat was not reinvested, and what that implies for H2
our focus has always been on landing inside the range. If you're thinking about the second half from a modeling perspective, I would expect us to land inside the range of the guidance that we've given in Q3. There are going to be times, like in Q2, where the EBITDA beat comes in later in the quarter. In those times, we just don't have enough time to reinvest back in the business […] Q2 was one of those quarters where we're happy to drop it to the bottom line.
Ravi Inukonda · CFO, DoorDash
What rebuilding on one global tech stack actually feels like
it's not like a Lego project where there's a finishing step in the instruction manual. It's more like you're constantly first you have to replace an engine while you're flying a plane that's growing in speed and climbing in altitude […] It's like building a new company. That's why it's really hard.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
The answer on agentic traffic, given plainly
Let's say, in short, is no. The volume's quite low, I think from some of the agentic partners that we've been testing with.
Tony Xu · Co-Founder, Chair, and CEO, DoorDash
The take-rate path management will not manage to
I'd expect take rate to slightly be in the similar range in Q3, so flattish from Q2 to Q3 and lower in Q4. Again, as a reminder, I've mentioned this before, Q4 Dasher costs are higher for us.
Ravi Inukonda · CFO, DoorDash
How the AI budget is actually policed
We've built models where internally the tasks are routed to the right model, depending on what the actual cost, quality, and efficiency is. We've put caps in place. We've also incorporated some of the AI budgets into teams' existing budgets.
Ravi Inukonda · CFO, DoorDash
Where the efficiency gains are meant to end up
The sharper question for us is how do you take the efficiency gains and reinvest that back in the business? […] How do you reinvest that back in the business ultimately to build scale and durability over a longer period of time, which leads to higher overall free cash flow production?
Ravi Inukonda · CFO, DoorDash

In the order they were said. Pick a name to read only that speaker.

On the call

  • Operator — Operator
  • Weston Twigg — VP of Investor Relations, DoorDash
  • Michael Morton — Analyst, MoffettNathanson
  • Tony Xu — Co-Founder, Chair, and CEO, DoorDash
  • Ravi Inukonda — CFO, DoorDash
  • Mark Mahaney — Analyst, Evercore ISI
  • Nikhil Devnani — Analyst, Bernstein
  • Deepak Mathivanan — Analyst, Cantor Fitzgerald
  • Dominic Ball — Analyst, Rothschild & Co Redburn
  • Jason Helfstein — Analyst, Oppenheimer
  • Shweta Khajuria — Analyst, Wolfe Research
  • Josh Beck — Analyst, Raymond James
  • Youssef Squali — Analyst, Truist Securities
  • Ross Sandler — Analyst, Barclays
  • Brian Nowak — Analyst, Morgan Stanley
  • Ron Josey — Analyst, Citi
  • Justin Post — Analyst, Bank of America
  • Doug Anmuth — Analyst, JP Morgan
  • Tom Champion — Analyst, Piper Sandler

About these quotes

Every passage above is quoted verbatim from DoorDash, Inc.'s Q2 2026 earnings call of Aug 5, 2026, checked against the recording's transcription word for word. DoorDash webcasts its results call and posts an audio replay on its own investor relations site; the text these quotes were checked against is a third party's transcription of that recording, not DoorDash's own. This page quotes passages from the call rather than reproducing it, and every quote below was checked word for word against that transcription before it was published. The recording itself, which is the authoritative version, is on DoorDash's investor relations site. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.

Next call: November 2026 — third quarter results, date not yet announced by DoorDash.