Earnings call

Walmart Inc. Walmart Inc. · Q2 FY2027 call

Call heldAug 20, 2026
Time8:00 a.m. Eastern
CEOJohn Furner

What the CEO argued

Furner argued that Walmart is no longer a retailer with side businesses attached but one machine whose parts feed each other — "the math isn't simply one plus one equals two" — and he pointed at the evidence rather than the framing: a 10th straight quarter of 20%-plus US eCommerce growth, membership fee revenue at an all-time high on 17% growth, and more than 11,000 rollbacks against 7,200 three months earlier. On the tariff refunds that flattered the headline, he was direct that the money was spent rather than banked, and that underlying profit growth was where the company said it would be without it. His one competitive claim was about speed: fast delivery is an acquisition strategy, not a fulfillment metric, because customers who use it shop more often and convert to Walmart+.

More from John Furner

What they said

The argument for the quarter, in one sentence
This is a good quarter for Walmart, and shows once again that our strategy is proving out. We've been investing against it for years, and I'm even more bullish today as we see the pieces increasingly powering each other.
John Furner · President, CEO & Director, Walmart
Why the pieces are worth more together than apart
The math isn't simply one plus one equals two. The value comes from how these businesses work together, with each one strengthening the others and expanding what the company can do as a whole.
John Furner · President, CEO & Director, Walmart
The eCommerce streak, stated as a streak
We delivered another quarter of strong eCommerce growth, up 23% globally, including the 10th consecutive quarter of growth over 20% for Walmart U.S.
John Furner · President, CEO & Director, Walmart
What the company did with the tariff money
This includes the benefit from the receipt of tariff refunds in the quarter. And as we suggested on the last call, our intent was to deploy much of that back into price, and that's what we're doing. Importantly, our underlying profit growth was where we thought it would be, excluding this benefit.
John Furner · President, CEO & Director, Walmart
The rollback count, which is the price investment made visible
The Walmart U.S. team delivered more than 11,000 rollbacks during the quarter, up from 7,200 rollbacks at the end of the first quarter, demonstrating our commitment to price investment.
John Furner · President, CEO & Director, Walmart
Speed as a customer-acquisition strategy, not a logistics metric
And speed isn't simply a fulfillment metric, it's an acquisition strategy. Customers who use fast delivery shop with us more frequently, they deepen engagement with us, and they're more likely to become Walmart+ members.
John Furner · President, CEO & Director, Walmart
What the AI assistant is actually doing to baskets
The number of customers using Sparky is up 70% from last year, and the customers and members who use Sparky for shopping spend 40% more per order than others who don't.
John Furner · President, CEO & Director, Walmart
The size of the tariff benefit, in basis points
Operating income growth included a net benefit of approximately 750 basis points related to tariff refunds received in Q2. Setting aside this benefit, underlying operating income growth was at the top end of our 7% to 10% guidance.
John David Rainey · EVP & Chief Financial Officer, Walmart
How the CFO wants the next two quarters read
Our outlook reflects the continued prioritization of the remaining tariff refunds and the customer experience and price investments in the second half. For this reason, I encourage you to consider Q2 and Q3 performance together to assess the underlying growth of the business.
John David Rainey · EVP & Chief Financial Officer, Walmart
eCommerce incremental margins cross into double digits
Our Walmart U.S. eCommerce business achieved double-digit incremental margins for the first half of the year.
John David Rainey · EVP & Chief Financial Officer, Walmart
What is holding the top line back is one category
sales of core merchandise categories have been consistent, but at the total US comp level, we've had nearly a 200 basis point net swing in comp sales growth from the trailing two-year pace to this year, entirely tied to our health and wellness category. It's important to note that this unfavorable impact is to the top line only.
John David Rainey · EVP & Chief Financial Officer, Walmart
The stores are not shrinking in importance as eCommerce grows
The more omni we become, the more important our stores become, not less important, more important. Between in-store shopping and digital fulfillment, we have more unit volumes transacted through our stores than ever before, as they are the last mile fulfillment nodes for 80% of our eCommerce orders and 100% of our fast deliveries.
John David Rainey · EVP & Chief Financial Officer, Walmart
The refunds, sized and spent
As we shared with you in May, we were eligible for approximately $2.9 billion of tariff refunds, amounting to about 0.5% of annual US net sales. To-date, we've received substantially all of these tariff refunds.
John David Rainey · EVP & Chief Financial Officer, Walmart
Raising guidance into a worse backdrop, and saying so
we're raising in the face of more than $2 billion of incremental cost tied to higher fuel prices in arguably a softer consumer environment than in February when we introduced our initial outlook. As such, we feel it's prudent to remain cautious by only raising the guide modestly.
John David Rainey · EVP & Chief Financial Officer, Walmart
Capex goes up, and free cash flow is still promised to grow
We now expect slightly higher CapEx for the year at approximately 4% of annual net sales. Even with this increase, we expect to generate double-digit growth in free cash flow this year.
John David Rainey · EVP & Chief Financial Officer, Walmart
The best US second quarter in three years, once pharmacy is set aside
There was an impact in pharmacies we talked about, from MFP. Putting that aside, the second quarter for Walmart U.S. is the best second quarter we've had in the last three years.
John Furner · President, CEO & Director, Walmart
What fuel above $4 did to the consumer
As you go through month-by-month in the last quarter, you can tell when fuel prices increase and got above $4, and perhaps there's a psychological impact to that, that there are choices that consumers are making. So June was a little more obvious as we look at the quarter in terms of customers making trade-offs. And it's why we have lean so heavily into lower prices.
John David Rainey · EVP & Chief Financial Officer, Walmart
Price cuts do not pay back in the quarter you make them
there is a lag to this. There is a bit of a cumulative benefit that comes when you lower prices. And so you don't necessarily expect to have that offsetting benefit to the lower prices in the immediate period.
John David Rainey · EVP & Chief Financial Officer, Walmart
What happens to a rollback after the quarter ends
Our hope and intention always is that, rollbacks can become permanent price increases wherever possible. We have a line of sight to those. And for any that we see that we aren't getting a return on, we'll manage them carefully.
John Furner · President, CEO & Director, Walmart
The claim the whole call turns on
at 2.5% US comp, we grew operating income 10% ex-tariffs, that's 4x the level of revenue growth. We haven't done that level of profit growth relative to the US comp in two decades. Our business is fundamentally changing.
John David Rainey · EVP & Chief Financial Officer, Walmart
Where the profit growth is coming from
if you look at the profit drivers of our business, almost half of the growth came from areas like membership, advertising, marketplace, and we expect this to continue.
John David Rainey · EVP & Chief Financial Officer, Walmart
Why the pharmacy customer matters more than the pharmacy line
When someone becomes a health and wellness customer, they spend on average 3 times more than the average Walmart customer. And when they begin using pharmacy delivery, in addition to being a health and wellness customer, that almost doubles yet again.
David Guggina · President & CEO, Walmart U.S.
What next year has to lap
Lapping 19% EPS growth next year will be a challenge.
John David Rainey · EVP & Chief Financial Officer, Walmart
Why he now thinks incremental margins can go higher
what do you have to believe to have incremental margins go higher, well, advertising growth would need to outpace our eCommerce growth, and that's actually what we've been seeing, and not by a small margin, by a large margin on a larger base.
John David Rainey · EVP & Chief Financial Officer, Walmart
Price leadership priced to the item
We have a list of 14 key items that are priced less than what we saw in 2019. Great examples are Pen+Gear Crayons for $0.25, or our Pen+Gear #2 pencils for $0.92.
David Guggina · President & CEO, Walmart U.S.
Where the refunds actually landed on a shelf
we used some of the investments, refunds that we've got to invest into the grilling basket this summer, which fed eight people for under $40, with 13 of those items priced 16% below last year.
David Guggina · President & CEO, Walmart U.S.

In the order they were said. Pick a name to read only that speaker.

On the call

  • Stephanie Wissink — SVP & Head of Investor Relations, Walmart
  • John Furner — President, CEO & Director, Walmart
  • John David Rainey — EVP & Chief Financial Officer, Walmart
  • Kate McShane — Analyst, Goldman Sachs & Co. LLC
  • Simeon Ari Gutman — Analyst, Morgan Stanley & Co. LLC
  • Gregory Scott Melich — Analyst, Evercore ISI
  • Bradley Thomas — Analyst, KeyBanc Capital Markets, Inc.
  • David Guggina — President & CEO, Walmart U.S.
  • Michael Lasser — Analyst, UBS Securities LLC
  • Christopher Nardone — Analyst, BofA Securities, Inc.
  • Christopher Horvers — Analyst, JPMorgan Securities LLC
  • Krisztina Katai — Analyst, Deutsche Bank Securities, Inc.
  • Robert Scott Drbul — Analyst, BTIG LLC
  • Kelly Bania — Analyst, BMO Capital Markets Corp.
  • Paul Lejuez — Analyst, Citigroup Global Markets, Inc.
  • Zhihan Ma — Analyst, Bernstein Institutional Services LLC
  • Seth Sigman — Analyst, Barclays Capital, Inc.

About these quotes

Every passage above is quoted verbatim from Walmart Inc.'s Q2 FY2027 earnings call of Aug 20, 2026, checked against the recording's transcription word for word. Walmart states that its earnings call is recorded and that its content belongs to the company, so this page quotes from the call rather than reproducing it. The full corrected transcript and the webcast replay are published by Walmart itself at stock.walmart.com, and that recording is the authority on anything quoted here. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.