Earnings call

Upstart Holdings, Inc. Upstart Holdings, Inc. · Q2 2026 call

Call heldAug 4, 2026
Time4:30 p.m. ET, 4 August 2026
CEOPaul Gu

What the CEO argued

Paul Gu used the call to argue that the four things he promised on the May call are the four things Upstart delivered, and that the combination is the point rather than any one line. Core personal loan originations grew 27% sequentially — more than three and a half times the growth of the prior three quarters combined — while unsecured contribution margin rose six points, which he offered as evidence that growth, credit and margin no longer trade against each other at Upstart. He framed the all-time-high contribution profit against the previous peak in Q4 2021, when UMI was below one and the funds rate was near zero, as proof that model improvement rather than the macro is now doing the work. He put concrete numbers on the runway (2.74x a traditional model's accuracy, with 87.38% of the inaccuracy gap left), announced conditional OCC approval for a bank aimed at early 2027, said the auto refinance business is being sunset, and closed on the valuation gap: if the market will not bet on Upstart's future, Upstart will earn the profits to bet on its own.

More from Paul Gu

What they said

Why a new profit peak matters more than the last one
To put that in perspective, our previous peak in contribution profit was in Q4 of 2021. Back then, the business benefited from a much easier macroeconomic backdrop and the financial profile of being concentrated almost entirely in a single mature product. […] The fact that we've reached a new profit peak in today's environment is a testament to the relentless power of compounding technology wins quarter after quarter, year after year.
Paul Gu · Co-Founder and CEO, Upstart
How far the model still has to run
Our model is now 2.74 times as accurate as a traditional model, and we're still early. 87.38% of the inaccuracy gap is left for us to solve. That's our runway.
Paul Gu · Co-Founder and CEO, Upstart
A product being shut down, said out loud
At the same time, capital discipline means holding an extraordinarily high bar for investments. Because of that, we decided to sunset our auto refinance business this quarter. While we're proud of what the team built over the past few years, it did not have the same velocity or potential as the other bets in our portfolio.
Paul Gu · Co-Founder and CEO, Upstart
Where the funding for the growth came from
Since our May earnings call, we've closed three major institutional deals, including our largest ever, which together provide up to $5 billion in new committed capacity. We've also kept our streak intact, renewing every institutional capital partner at a 100% rate since 2023.
Paul Gu · Co-Founder and CEO, Upstart
The bank charter, and when it is supposed to open
In July, we received conditional approval from the OCC following a rigorous review of our credit compliance and business practices. […] The bank does not change our strategy of funding loans primarily with third-party capital, but we expect it to unlock major operational and regulatory efficiencies which will contribute to our financial goals over the coming years. We aim to launch in early 2027.
Paul Gu · Co-Founder and CEO, Upstart
The trade-off management says it did not have to make
At AI Day last year, I told you that lending's oldest truism assumes the technology stays constant, that you can't have growth, credit performance, and profitability all at once. That's not the case for Upstart. This quarter, we delivered all three. We grew, our credit performed, and we expanded margins.
Paul Gu · Co-Founder and CEO, Upstart
The 61-point swing, and when it reaches zero
Our secured products contribution margin increased to negative 35%, an improvement of 61 percentage points from - 96% in Q1. This was driven by improved take rates and a greater operational efficiency across auto and Home. Given this trajectory, we expect our secured products to reach contribution margin breakeven by Q4 of this year.
Andrea Blankmeyer · CFO, Upstart
How little of the loan book Upstart is now carrying
As a percentage of the total unpaid principal balance of all Upstart loans outstanding, loans on the balance sheet fell to roughly 5.9%, the lowest it's been in almost two years.
Andrea Blankmeyer · CFO, Upstart
The committed capital signed this year
Year to date, we've signed committed capital partnerships that are expected to add up to $10.8 billion in incremental capacity. We also completed three securitizations for roughly $1.7 billion in total collateral and increased the proportion of Home and auto loans funded via third parties.
Andrea Blankmeyer · CFO, Upstart
What the reaffirmed guide is actually assuming
Keep in mind, our guidance is informed by our most recent published read for UMI, which as of yesterday was 1.50, up 9% from the beginning of Q2, and at the top of the 1.40-1.50 range that framed our outlook when we initially shared our 2026 guidance in February. With UMI having trended higher over each of the last three months, and now at the top of the guidance range, we are maintaining our guide.
Andrea Blankmeyer · CFO, Upstart
Why a headline metric is being retired
One of the things you may see in our earnings materials is that we like to note that we're going to be replacing the conversion rate metric and sunsetting that particular one just because it's so sensitive to the mixes that it's a little hard to interpret.
Paul Gu · Co-Founder and CEO, Upstart
Why the guide was reaffirmed rather than raised
That represents a modest headwind on originations and our fair value marks. Sort of taking all of that in combination is the context in which we're maintaining our guide on a full-year basis.
Andrea Blankmeyer · CFO, Upstart
The gap between the company's view and the market's
I would say that all year really, there's probably been a bigger gap between how we at Upstart see the business and how the market sees us than we've ever experienced in our life as a public company. From our perspective, the business is stronger than it's ever been.
Paul Gu · Co-Founder and CEO, Upstart
The closing line of the call
I think ultimately, the market will decide what it decides, but I think the good news is that with those focuses, almost no matter what kind of valuation framework the market wants to use for us, at the end of the day, all of them go up with profit. If the market at some point doesn't want to bet on our future, then we can just earn the profits to bet on our own.
Paul Gu · Co-Founder and CEO, Upstart

In the order they were said. Pick a name to read only that speaker.

On the call

  • Operator — Operator
  • Sonya Banerjee — Head of Investor Relations, Upstart
  • Paul Gu — Co-Founder and CEO, Upstart
  • Andrea Blankmeyer — CFO, Upstart
  • Kyle Peterson — Analyst, Needham
  • Simon Clinch — Analyst, Rothschild & Co
  • Will Nance — Analyst, Goldman Sachs
  • Dan Dolev — Analyst, Mizuho
  • Peter Christiansen — Analyst, Citi
  • Mihir Bhatia — Analyst, Bank of America
  • John Hecht — Analyst, Jefferies
  • Giuliano Bologna — Analyst, Compass Point
  • James Faucette — Analyst, Morgan Stanley
  • David Scharf — Analyst, Citizens Capital Markets
  • Rob Wildhack — Analyst, Autonomous Research

About these quotes

Every passage above is quoted verbatim from Upstart Holdings, Inc.'s Q2 2026 earnings call of Aug 4, 2026, checked against the recording's transcription word for word. Upstart states on the call that the conference is being recorded, and the text this page was checked against is a third party's transcription of that recording rather than the company's own. This page quotes passages from the call instead of reproducing it, and every quote below was checked word for word against that transcription before publication. The company's own replay is the authoritative record. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.

Next call: November 2026 — third quarter results, date not yet announced.