Earnings call

Microsoft Corporation Microsoft Corporation · Q2 2026 call

Call heldJul 29, 2026
Time2:30 p.m. Pacific
CEOSatya Nadella

What the CEO argued

Nadella spent the call arguing that the enterprise should own its own learning loop rather than rent one, and that Microsoft wins by making every model swappable underneath it — keep the harness, memory and context outside any one model family, mix frontier models with cheap ones, and train your own where you must. He backed it with the year's scale numbers ($331B revenue, Azure past $100B, Microsoft Cloud past $214B), with the build behind them (31 new data centers in the quarter, 88 for the year, another gigawatt added, capacity on track to roughly double in two years), and with adoption counts meant to show the loop is already running — 30 million paid Copilot seats, nearly 40 million agents registered on Agent 365, one in three GitHub pull requests now involving an agent. He conceded one business outright: Xbox is being reset, with growth promised only in fiscal 2027.

More from Satya Nadella

What they said

The year, in one line
It was a very strong close to what was a record fiscal year for us. All up, our annual revenue surpassed $331 billion, up 18%. Microsoft Cloud surpassed $214 billion, up 27%, and Azure surpassed $100 billion, up 41%.
Satya Nadella · Chairman and CEO, Microsoft
How much capacity went in this quarter
We added 31 new data centers across five continents this quarter, bringing the total to 88 this year as we expand our footprint in response to accelerating demand. […] All up, we added another gigawatt of capacity this quarter and remain on track to roughly double our overall capacity in just two years.
Satya Nadella · Chairman and CEO, Microsoft
How many agents are already registered
Just two months in, Agent 365 now has nearly 40 million agents registered across tens of thousands of companies.
Satya Nadella · Chairman and CEO, Microsoft
Copilot seats, and how fast they are being added
When it comes to knowledge work, we now have over 30 million paid Microsoft 365 Copilot seats with net seat adds more than doubling quarter-over-quarter.
Satya Nadella · Chairman and CEO, Microsoft
How much of GitHub is now written by agents
All up, GitHub now has 225 million users as organizations across every industry, including over 90% of the Fortune 500, choose GitHub for their AI-powered development. The agentic era is being built on GitHub. Every major coding agent runs on the platform, and one in three pull requests on GitHub now involves an agent.
Satya Nadella · Chairman and CEO, Microsoft
Xbox, said plainly
When it comes to Xbox, we are making the necessary decisions required across our content portfolio platform and operations to reset the business for long-term growth. We have the best IP in the industry and talented studios around the world and believe we can bring these strengths together and expect to return the business to growth in fiscal 2027.
Satya Nadella · Chairman and CEO, Microsoft
The headcount line inside a record year
Total company headcount declined 2% year-over-year.
Amy Hood · CFO, Microsoft
What the quarter actually cost
Capital expenditures were $41 billion, including the impact from higher component pricing as noted in our guide. Roughly two-thirds of our CapEx was for short-lived assets, primarily CPUs and GPUs, as customers increasingly build solutions that leverage both AI and non-AI infrastructure.
Amy Hood · CFO, Microsoft
Record operating cash, and free cash flow anyway
Cash flow from operations was $55.4 billion, up 30%, driven by strong cloud billings and collections, partially offset by an increase in operating lease payments. Free cash flow was $19.6 billion, reflecting higher capital expenditures.
Amy Hood · CFO, Microsoft
The backlog number, and how much of it is OpenAI
Commercial remaining performance obligation grew 84% to $678 billion. All sequential commercial RPO growth was driven by commitments from customers outside of Frontier Model companies, and RPO increased 25% when excluding OpenAI.
Amy Hood · CFO, Microsoft
Why the capex line is about to move without the spending changing
effective at the start of FY 2027, we are extending the estimated useful life of our data centers and office buildings from 15- 25 years, reflecting our operating history and expected use of these assets. […] The greater impact is on capital expenditures, as more of our future data center leases will shift from finance leases to operating leases as a result of this update. Finance leases are included in capital expenditures, while operating leases are not.
Amy Hood · CFO, Microsoft
The calendar-2026 capex number after that change
Outside of this useful life impact, our calendar year 2026 CapEx investment expectations remain unchanged. However, the shift from finance to operating leases adjusts our expectation to approximately $175 billion.
Amy Hood · CFO, Microsoft
What Windows is guided to do all year
Growth in Windows OEM and devices will be impacted by lower PC market demand as higher component costs increase device pricing, a prior year comparable that benefited from Windows 10 end of support, and elevated inventory levels. As a result, we expect revenue to decline in the high teens for the fiscal year.
Amy Hood · CFO, Microsoft
The full-year FY2027 frame
At the company level, with strong commercial momentum, we continue to expect another fiscal year of double-digit revenue and operating income growth. […] We expect FY 2027 capital expenditures will grow year-over-year, given demand signals across our portfolio. Even as we invest to meet growing demand, full fiscal year operating margins should be down less than a point. In addition, we expect to remain free cash flow positive in FY 2027.
Amy Hood · CFO, Microsoft
What Azure is guided to next quarter
In Azure, we expect revenue growth of approximately 45% in constant currency, we remain focused on delivering efficiencies that help us bridge the gaps we see as customer demand continues to exceed supply.
Amy Hood · CFO, Microsoft
Next quarter's spend
We expect CapEx spend will be over $50 billion, including the lease reclassification impact from the useful life update.
Amy Hood · CFO, Microsoft
What Microsoft is telling customers about lock-in
you've got to keep your harness separate from the model. The harness will ensure that your memory, your context, all of that is external. That means any given model at any given time is swappable.
Satya Nadella · Chairman and CEO, Microsoft
Why one model is not enough, even for safety
you can't depend on any one model. You will maybe need multiple models to even remediate some challenges that get caused by one model. […] you can't be subject to the refusal of the one model.
Satya Nadella · Chairman and CEO, Microsoft
Whether supply has caught up
There are still constraints in the system. I think we've continued to say, I think now for a number of quarters, that demand continues to exceed available supply, that certainly remains true. You can even see it, I think, in some of the pricing that's occurring in the spot market for assets.
Amy Hood · CFO, Microsoft
How you slow down if demand turns
You've seen our CapEx really pivot toward what I would call and do call short-lived assets, which really, right, that's CPUs and GPUs that have relatively shorter lead times. If the demand environment changes, you just slow down what is, in fact, the largest component, right, and the driver of COGS.
Amy Hood · CFO, Microsoft
On the cycle, and what he thinks survives it
Then we know that there will be ups and downs of what is the cycle here, but the secular shift is clear, and we are very bullish about us coming with the right sort of mix of business and the right margin structure, and most importantly, with the right value for our customers.
Satya Nadella · Chairman and CEO, Microsoft
Where the margin levers still are
The work, frankly, on model diversification also is a margin improvement opportunity. Being able to serve the best possible outcome with a more efficient, or both efficient in terms of token usage and efficient in terms of cost structure, are also margin levers.
Amy Hood · CFO, Microsoft

In the order they were said. Pick a name to read only that speaker.

On the call

  • Jonathan Neilson — VP of Investor Relations, Microsoft
  • Satya Nadella — Chairman and CEO, Microsoft
  • Amy Hood — CFO, Microsoft
  • Karl Keirstead — Managing Director of AI and Software Equity Research, UBS
  • Brent Thill — Tech Sector Leader of Software or Internet Research, Jefferies
  • Mark Moerdler — Managing Director and Analyst, Bernstein
  • Adam Wood — Analyst, Morgan Stanley
  • Brad Zelnick — Managing Director, Deutsche Bank
  • Gabriela Borges — Managing Director and Head of U.S. Software Equity Research, Goldman Sachs

About these quotes

Every passage above is quoted verbatim from Microsoft Corporation's Q2 2026 earnings call of Jul 29, 2026, checked against the recording's transcription word for word. Microsoft tells listeners that the call is webcast live and recorded, and that it posts its own prepared remarks and transcript to its investor relations site. This page therefore quotes from the call rather than reproducing it, and the complete recording and Microsoft's own transcript sit on Microsoft's investor relations site. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.