Earnings call

Hims & Hers Health, Inc. Hims & Hers Health, Inc. · Q2 2026 call

Call heldAug 10, 2026
Time5:00 p.m. ET, 10 August 2026
CEOAndrew Dudum

What the CEO argued

Andrew Dudum's argument was that scale has become the product. With nearly three million subscribers, he said Hims & Hers now carries a patient population rivalling large US health systems, and that nine years of closed-loop data — not a bolted-on chatbot — is what makes an AI-native care platform defensible. He asked to be judged on what that platform buys rather than on the quarter's GAAP loss: engagement up threefold and non-clinical support tasks down by half in the first Hers rollout, savings he intends to hand back as lower weight-loss prices; men's hormonal health compounding toward a $100 million run rate; and a peptide business built out to clinical protocols and US manufacturing but deliberately held back until the FDA finishes rulemaking. The gross-margin compression and the loss, on his telling, are the price of buying that position now.

More from Andrew Dudum

What they said

The scale claim the quarter rests on
in the second quarter, we welcomed more than 300,000 subscribers, bringing our global subscriber base to nearly 3 million people. To put that into context, we are now serving a patient population that rivals some of the largest healthcare systems in the United States
Andrew Dudum · Co-founder and CEO, Hims & Hers Health
The distinction the CTO wants drawn
We are making AI load-bearing, not decorative.
Mo Elshenawy · CTO, Hims & Hers Health
The discipline the CFO says the quarter reflects
Our aim is to continue to drive scale, but do so in a thoughtful way that lays the foundation for robust EBITDA and cash flow generation.
Yemi Okupe · CFO, Hims & Hers Health
What the adjusted numbers leave out
These results exclude approximately $81 million of non-recurring costs incurred during the quarter, consisting of acquisition and transaction costs primarily related to the closing of our Eucalyptus acquisition, restructuring costs following the strategic pivot in our weight loss specialty earlier this year, and legal contingency accruals related to recent litigation with the FTC.
Yemi Okupe · CFO, Hims & Hers Health
Gross margin, guided lower on purpose
As branded weight loss products and international revenue become a larger portion of the business, we expect gross margins will remain below the levels we have historically achieved.
Yemi Okupe · CFO, Hims & Hers Health
The cash quarter, stated plainly
During the quarter, operating cash flow was negative $36 million, and free cash flow was negative $68 million.
Yemi Okupe · CFO, Hims & Hers Health
Two financing actions taken since March
First, we established a $400 million receivables facility, giving us an efficient mechanism to convert the growing base of short-dated receivables generated by our branded weight loss offering into cash with capacity that scales alongside the business. Second, we completed a convertible debt offering over $400 million, further reinforcing our balance sheet. Our expectation is to resume free cash flow generation in the second half of the year.
Yemi Okupe · CFO, Hims & Hers Health
Where the second-half step-up is supposed to come from
we expect the compounding effect of the weight loss cohorts acquired throughout the first half to drive a meaningful step-up in adjusted EBITDA dollars in the second half, accompanied by continued leverage across our operating expenses as revenue growth in the U.S. re-accelerates.
Yemi Okupe · CFO, Hims & Hers Health
The international line, sized and margined
we expect our international business to generate at least $600 million of revenue in 2026, which will continue to operate at or near breakeven on an adjusted EBITDA basis as we prioritize scale.
Yemi Okupe · CFO, Hims & Hers Health
Why peptides are built but not launched
Our operating model today is that we are waiting on full and final rulemaking from the FDA. That could come in a lot of different forms and factors. It could come on different timelines. But we think it's really important for them to complete that process before we bring this to market.
Andrew Dudum · Co-founder and CEO, Hims & Hers Health
What the AI rebuild has already changed, in numbers
Patients are interacting and messaging with their care teams three times as much with the new care operating plan and operating system that we have rolled out. At the same time, the actual tasks for humans has dropped 50% when you are talking about non-clinical tasks.
Andrew Dudum · Co-founder and CEO, Hims & Hers Health
The category nobody is asking about is the one compounding fastest
Most notably on the men's hormonal side of the business, within a couple of quarters, has become the fastest growing business outside of weight loss, and quickly will be eclipsing that $100 million threshold.
Andrew Dudum · Co-founder and CEO, Hims & Hers Health
How much of the quarter was bought
The short answer is Eucalyptus, top and bottom revenue, is included in the second quarter results. On the revenue side is roughly $40 million coming from Eucalyptus.
Yemi Okupe · CFO, Hims & Hers Health
What the acquired business earns today
for Eucalyptus, I think that roughly they were running at break-even to moderate losses.
Yemi Okupe · CFO, Hims & Hers Health
The FTC complaint, answered head-on
we were not prepared to accept the terms we do not believe reflect the facts or the law. We are confident in our position and intend to defend it vigorously.
Yemi Okupe · CFO, Hims & Hers Health

In the order they were said. Pick a name to read only that speaker.

On the call

  • Operator — Operator
  • Bill Newby — Director of Investor Relations, Hims & Hers Health
  • Andrew Dudum — Co-founder and CEO, Hims & Hers Health
  • Mo Elshenawy — CTO, Hims & Hers Health
  • Yemi Okupe — CFO, Hims & Hers Health
  • Maria Ripps — Analyst, Canaccord
  • Ryan MacDonald — Analyst, Needham
  • Mark Mahaney — Analyst, Evercore
  • Craig Hettenbach — Analyst, Morgan Stanley
  • Eric Percher — Analyst, Nephron Research
  • Glen Santangelo — Analyst, Barclays

About these quotes

Every passage above is quoted verbatim from Hims & Hers Health, Inc.'s Q2 2026 earnings call of Aug 10, 2026, checked against the recording's transcription word for word. Hims & Hers states that the content of this call is the company's and may not be reproduced or transcribed without its consent, and the text this page was checked against is a third party's transcription of the recording. This page quotes passages from the call rather than reproducing it, and every quote here was checked word for word against that transcription before it was published. The company's own replay is on the Hims & Hers investor site. Figures spoken on a call are management's own and are checked against the release before they are used anywhere else on this site.

Next call: November 2026 — third quarter results, date not yet announced.